Harrison Thoman Email & Phone Number

Philadelphia, Pennsylvania, United States

Skills: APIs · Web Applications · Enterprise Software · Problem Solving · Communication · Application Support

Remote

Allentown, Pennsylvania Area

• Performed in a customer service role between clients, state and federal regulators. Managed relationship between regulators and Cross America in matters of compliance.
• Supervised environmental compliance for Underground Petroleum Storage Tank Systems for over 200 facilities across 9 states. Responsibilities included annual equipment functionality reporting, real time ATG monitoring.
• Trained team members in use of Titan Cloud, Canary EMS software, MS Teams, MS excel, as well as provided general IT support for in office team when applicable.
• Processed the billing for environmental expenses including contractor invoices, often assisting tenants with their expenses.
• Dispatched maintenance contractors to correct any test deficiency or environmental hazard. Negotiated bids for larger petroleum system repairs.
• Maintained 90% compliance rating for facilities on Titan Cloud software.

Gettysburg

• Assisted in running weekly lab for class ES 230 ( Into to GIS)
• Ran weekly office hours to assist students and troubleshoot labs for later in the semester
• Troubleshot with students during class to work through difficult GIS related projects using Arcmap 10.5

Gettysburg

• Developed communications skills, primary point of contact for staff and supervisors, as well as effectively communicated with patrons in an outgoing and friendly manner.
• Solved problems for patrons at a help desk center.
• Responsible for various responsibilities of running the gym such as locking/unlocking the facility, maintaining equipment, assisting students.

Gettysburg PA

• Worked on project independently
• Digitized historical access routes using ArcMap 10.5 and GoogleEarth
• Developed new emergency access plan from EMS input and historical trail data
• Drafted and published maps using Arc GIS software
• Wrote a design plan for carrying the project forward at the end of the internship
• Planned future possible maps to be given to local EMS regarding Strawberry Hill