Harrison Walker Email & Phone Number

Sydney, New South Wales, Australia

Norwest

- Large scale deployment of a newly created inhouse cleaning and trolley collection initiative- Leading 10 team leaders directly and 130 team members indirectly to successfully deploy 10 sites across the greater sydney region spanning 3 different zones- Engaging with multiple streams of stakeholders upstream and downstream on a continual basis ensuring the successful rollout of deployment- Supporting 10 stores operations leaders with cultural change within their environments during roll out phase- Delivered weekly wage costs through effective communication to direct reports executed through rostering activies - Delivered weekly wage costs through effective communication to direct reports, executed through rostering activities and team leader understanding deliverables.- Achieved 0 safety incidents in stores through deployment and delivery

Sydney, New South Wales, Australia

- Supporting all safety programs and compliance to ensure a safe work environment for all associates- Engaging with the management team to establish and maintain quality control standards through daily reporting on defects per million orders with all breaches investigated with relevant bridges.- Proactively identifying and leading process improvement initiatives using amazon inspired GEMBA walks- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labour- Leading and developing a team of 4 direct and 120 indirect Amazon associates- Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed- Ensuring procedures are followed for building security and product loss prevention

Sydney, New South Wales, Australia

- Maintaining Health and Safety standards within own remit area through weekly area audits and floor safety inspections, while promoting an inspiring Health and Safety culture on-site.- Partnering with sites worldwide to establish and maintain quality control standards through daily reporting on defects per million orders with all breaches investigated with relevant bridges.- Proactively identifying and leading process improvement initiatives using lean processes and tools- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements and balancing labour when necessary - Leading and developing a team of 1 direct and 50 indirect Amazon associates- Successfully lead day shift production to contribute to the largest book production in 24 hours of 8700 units on POD first Black Friday event

Rose Bay

- Leading a team of 45 to execute and deliver an exceptional shopping experience. - Developed multiple strategies to turn around a negative EBIT operation to a positive EBIT operation- Challenged line managers, business stakeholders and team members to unlock growth within the operation and myself- Coached multiple team members into their next roles- Assisted the business with testing and trialing new initiatives which achieved great results in the wider business

Top Ryde

Assisting the store manager in leading a large team of over 200+ members with 8 direct reports while being responsible for store's daily operations, high-volume customer count, profit and loss management as well as setting, monitoring, and driving sales.- Responsible for driving and maintaining weekly sales of 1.4 million.- Delivered a 5% sales increase on LY during a key trading event - Introduce a sales strategy which has seen increases of over 300% on promotional lines- Providing administrative support to the store manager: P+L, payroll, budgets.- Overview staff education / training,hiring, firing, staff development, and retention.

Newman

Assisted the store manager in leading a team of 110 people to deliver- 2.1% decrease in total store shrinkage from 5.5% to 3.4%- Voice of customer score increase of 10 base points within first 12 months - Achieved a green food safety inspection- Led my team to effectively plan and execute numerous cyclone alerts - Completed 12 week Store management leadership program

Gordon

Lead a team of 60+ team members to deliver an exceptional shopping experience - Forcasted own department sales and sales planning - Planned effective rosters based on customer needs- Provided consistent feedback to multiple team leaders within department - Managed multiple vendor relationships- Coached, trained and promoted 2 team members to the next step in their careers

Macquarie/Carlingford/Glenorie

Supervised and trained up to twelve employees to develop a professional work environment and positive attitude to ensure 100% customer satisfaction- NSW cert 3 trainee of the year (Paul Simons runner up)- Designed sales plans to increase sales and maximize visual merchandising

Macquarie

Macquarie

Responsible for the day to day management of replenishing an $800,000 a week grocery department and 70 staff members.- Managed the implementation of a new replenishment structure effectively achieving 7% increase in productivity.- Completed training of 40+ new nightfill team members.- Successfully coached and trained 2 team members into department managers- Planned effective rosters based on business needs

Macquarie