• Set up hardware and install and configure software and drivers.• Perform regular upgrades to ensure systems remain updated.• Install, maintain, and repair desktop computers.

• Curated and distributed online higher education and high school curriculum via Canvas.• Supported over 30,000 Canvas users.• Maintained and supported more than 30,000 courses in over 10 languages.• Trained Canvas users in platform usage and best practices for online learning.• Developed training resources for future interns and Canvas users.

• Crafted over 60 informative technical articles, providing operational guidance on registers, store networks, and other technicael hardware for store employees.• Optimized article repository, enhancing resource accessibility and operational efficiency.• Acquired proficiency in technical troubleshooting for retail hardware and store operations.

• Trained church leaders from over 25 countries in finance, membership, and other inquiries• Supported more than 20 leaders daily through phone calls, messaging, and emails.• Maneuvered through membership databases, financial systems, and leader directories at a fast pace to assist the leader efficiently.

• Worked in a warehouse environment sorting, conditioning, and preparing books to be sold online.• Scanned and sorted, on average, more than 300 books per hour, 15% higher than the expected quota.• Utilized various computer programs such as Neatoscan and Microsoft Excel to fulfill responsibilities.

• Assisted in deep cleaning of an elementary school in preparation for the coming school year.• Developed strong work ethic and principled labor practices in this important and sometimes demanding environment.