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@westernexp.com
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Harrison Pickett is listed as Software Developer at Western Express based in Nashville Metropolitan Area, United States. AeroLeads shows a work email signal at westernexp.com and a matched LinkedIn profile for Harrison Pickett.
Harrison Pickett previously worked as SSOC Systems Administrator at Aspect Software and Information Technology Software Developer at Aspect Software. Harrison Pickett holds Bachelor’S Degree, Computer Science from University Of Iowa.
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AeroLeads found 1 current-domain work email signal for Harrison Pickett. Compare company email patterns before reaching out.
Harrison Pickett is a Software Developer at Western Express.
Listed skills include Troubleshooting, Software Documentation, Databases, Leadership, and 32 others.
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Brentwood, Tennessee
April 2018 – Enterprise Service Bus goes live in Aspect Security & Systems Operation Center drastically reducing the number of utilities SSOC system administrators require to effectively manage network health.
Brentwood, Tennessee
• December 2017 - APMM goes live in Aspect Hosted data centers. ◦ 24 Companies use APMM to monitor the health of their SIP and Call Center Management solutions.• Use Node, Express, Docker, Elasticsearch, Logstash and, Apache Kafka to accomplish APMM design goals.• Craft an API that allows product developers to insert customized system alerts.• Enhance APMM to allow for automatic configuration of network clients.• Enhance APMM to increase fault tolerance and allow for automated recovery.• Design and implement a network alert management system that provides a 1 for 1 replacement of the existing Aspect Proactive Monitoring & Management (APMM) solution.
Brentwood, Tennessee
•October 2016 - Investigated, probed, and documented PCI data access API. Instructed customers in the use of the API; created and provided working client-side code examples.•August 2016 - Discovered a misconfiguration in Aspect Developer for Eclipse that caused significant & unnecessary resource consumption leading to multiple & frequent crashes on production servers.•Gain and maintain knowledge of assigned customers' technical and business environment.•Document and verify reported problems; troubleshoot & resolve issues utilizing all available tools, resources, and documentation; engage additional resources when necessary.•Provide consistent & effective communication to management, peers and account team in support of the customer.•Take ownership for front-line service and support to internal and external customers.•Provide work support and guidance to less senior Customer Care Engineers.•Maintain a working knowledge of main Aspect products and strategy.
Misawa Aomori, Japan; Osan, Korea
• Performed troubleshooting and maintenance of aircraft structures, systems, components, and related equipment• Used technical data to diagnose and solve maintenance problems on aircraft systems• Interpreted and advised on maintenance procedures and policies to repair aircraft and related equipment• Removed & installed aircraft components; conducted functional tests of repaired components and systems; adjusted, aligned, and rigged aircraft systems – maximizing aircraft mission capability and readiness• Supervised and performed aircraft jacking, lifting, and towing operations• Traveled in support of the mission – Japan, Korea, Guam, Alaska, Iraq• Maintained assigned aircraft at a sustained 95% mission capable rate throughout Air Force career
Greater Nashville Area, Tn
• Managed high volume of inbound customer inquiries, billing questions, complaints, and payment extension / service requests – averaging 9 calls per hour• Maintained high level of efficiency while meeting strenuous call quality and time quotas achieving a 90% quality assurance rating• Performed troubleshooting of handset and wireless service related problems for wireless users• Promoted new service plans and wireless devices to the customer• Resolved customer conflict, repaired trust, located resources for problem resolution, and designed best-option solutions• Recorded details of inquiries, complaints, and actions taken to ensure compliance and accuracy of data
Greater Nashville Area, Tn
• Provided the initial contact with customers to perform acceptance inspection and documentation of computers prior to service• Assisted customers in selecting and performing installation of hardware and software upgrades• Inspected and repaired open-box & returned Compaq, Hewlett Packard, and CompPC computers for resale• Carried out diagnosis and troubleshooting of hardware and software issues for computers from a wide range of manufacturers
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Harrison Pickett is listed as Software Developer at Western Express.
AeroLeads has found 1 work email signal at @westernexp.com for Harrison Pickett.
Harrison Pickett is based in Nashville Metropolitan Area, United States.
Harrison Pickett has worked for Aspect Software, United States Air Force, Arvin Meritor Automotive Inc, T-Mobile, and Dell.
You can use AeroLeads to view verified contact signals for Harrison Pickett, including work email, phone, and LinkedIn data when available.
Harrison Pickett holds Bachelor’S Degree, Computer Science from University Of Iowa.
Harrison Pickett is listed with skills including Troubleshooting, Software Documentation, Databases, Leadership, Microsoft Office, Team Leadership, Process Improvement, and System Administration.
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