Yingfeng(Harrison) Geng Email & Phone Number

A highly motivated team player, quick learner, innovative problem solver and detail oriented professional with strong capabilities and interest in operation management, supply chain analysis, transportation management, production management and inventory management fields.

Listed skills include Microsoft Word, Microsoft Office, Powerpoint, Analysis, and 19 others.

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  Operation Support Specialist

  Genco

  Jan 2016 - Present - Dallas/Fort Worth Area

  • Generated multiple daily reports utilizing different systems for both internal and external customers and summarized understandable data table through data visualization method• Created work flow monitoring reports to track products movement inside facility and cooperated cross departments to resolve problems and discrepancies• Communicated with customers via e-mail and RQIL system concerning pending RMA issue• Assisted with operations by documenting and updating departmental files and process maps • Standardized and simplified cross training process through creating work instructions• Responded to customer inquire by querying and analyzing information in the WMS system• Created pending RMA tracking report and helped management reduce pending RMA quantity from 9302 pieces to 161 pieces and pending RMA value from $941,893 to $29,065