Ginger Harrison Email & Phone Number

Rockville, Md

Manage the certification operations for ASHA, the national professional, scientific, and credentialing association for more than 173,070 members and affiliates who are audiologists, speech-language pathologists, speech, language, and hearing scientists, audiology and speech-language pathology support personnel, and students. Supervise, coach, and train a dynamic and collaborative Certification Team on achieving performance objectives; monitor and evaluate staff performance; set and achieve team goals.Monitor trends and develop reports in support of volunteer leader/staff in the development and implementation of policies/procedures.Manage the workflow of application processing and certification inquiries (both within operations and within the database).Develop and assure consistent application of standards and standard operating procedures in support of certification best practices

Mclean, Va

Lead a program staff team at Metacred, an association management company (AMC) dedicated to developing, managing, and growing the best credentialing programs in the world by bringing the best credentialing practices, staff, vendors, and other resources within the reach of all organizations.Oversee the strategic growth, operational administration, and legal defensibility of a portfolio of client credentialing programs.Serve as the primary staff liaison to client credentialing program committees.Manage relationships with vendors and business partners.

Rosslyn, Va

Use direct and interactive method in small-group classes and one-on-one settings with adult intermediate level learners of English as a second language

Rockville, Md

Overhauled & redesigned two certification programs and one student designation program for environmental, health and safety professionals. Developed corrective and preventive action plans, policies and procedures in coordination with ANSI (American National Standards Institute) and CESB (Council of Engineering and Scientific Specialty Board) in support of ANSI/ISO 17024 standard and CESB requirements. Coordinated revalidation job/task analysis, item writing and item bank management activities in support of high stakes, computer based exams while managing several committees of subject matter experts in recertification, examination development, and standard setting activities.Performed ongoing needs analysis; identified and implemented technological solutions for improved productivity, cost savings, and user experience.

Rockville, Md

Managed all Institute operations, including contracts and vendor relationships; direct supervision of staff and Executive Office liaison to the Board of Directors; oversight of approximately $1 million budget. Oversaw the final development and launch of new website including social media outreach components. Analyzed, revised, and documented current policies, processes and procedures, identified inefficiencies, and transitioned from manual to online recertification processing and remote meeting capabilities. Implemented internal process and policies for the first internal audit & successful onsite accreditation audit.

Arlington, Va

Facilitated customs clearance of international and dangerous goods shipments in 200+ countries to ensure customer service commitments & compliance. Trained and audited all couriers and hazmat professionals in 10 locations, overall second in the country for package processing and high package volume; performed internal audits; designed job aids, curricula and training methods for employees including various levels of management and customers, improving safety and increasing productivity.Certified dangerous goods shipper, specializing in accessible and inaccessible dangerous goods preparation by air and by groundInterpreted and communicated dangerous goods shipping regulations, represented FedEx to the FAA, DOT, IATA, and various government organizations and achieved near 100% audit compliance with all FAA/DOT audits since 2004Secured a contract with one of the largest dangerous goods shippers on the East coast, establishing a new dangerous goods processing model providing later pick up times to the customer, on-site dangerous goods inspection, and increased revenueFounded MS Team FedEx (a corporate cycling team) in the Washington, DC market, fostering cross-operational cooperation within FedEx to secure a title sponsorship with the MS Society Capital Chapter and raising $10,000+ in 3 years

Memphis, Tn

Represented FedEx to groups of diplomats, clients, and associates, both prospective and current, on executive tours of FedEx World Headquarters to meet corporate goals and objectives

Memphis, Tn

Prepared hazardous materials for load on aircraft and truck in accordance to IATA and DOT standards in a time- sensitive environment while delegating and prioritizing tasks for 30+ employeesAccustomed to working 12+ hour days, and racing against the clock in physically demanding conditions to move goods and services

Plzen, Czech Republic

Earned TESL Certification, 2003Taught classes of 15-20 English as a Second Language students of varied language proficiencies while living abroadDeveloped lesson plans tailored to student objectives and proficiency levels

Memphis, Tn

Developed and solicited a sustainable, federally funded Work Study program partnership between the University of Memphis and Volunteer Memphis in accordance to federal guidelinesRecruited and supported 100+ volunteers for a volunteer tutoring initiative in 13 Memphis City Schools using the Success For All Reading MethodManaged payroll and scheduling for 16 Federal Work Study students

Education record

Ba English; Bs Psychology, Extensive Coursework In Cognitive Psychology, Biology And International Relations

Biology(Pre-Physical Therapy)/English

Activities and Societies: Senator, SGA (Student Government Association) UPC (University Programs Council) Staff Writer, Flor-Ala Tri-Beta.