Kristen Harrison Email & Phone Number

San Clemente, Ca, Us

San Clemente, Ca, Us

San Clemente, California, Us

Carefully craft and send sensitive company emails.Order office and warehouse supplies from distributors.Unpack and distribute office and warehouse supplies.Submit work orders and contact vendors for repairs and products.File invoices and documents for Accounts Payable department.Organize and sort office documents.Create interior and exterior signage for office building.

San Clemente, California, Us

Essential Functions and Responsibilities Assist in the client intake process, including answering inquiries, conducting initial assessments, and collecting required documentationCoordinate client case assignments and maintain up-to-date client records and case filesSchedule and manage client appointments, follow-ups, and communicationsFacilitate the smooth delivery of client services by coordinating with program case managers.Maintain client databases and information systems, ensuring accurate and up-to-date recordsProvide information about available program resources, referrals to partner agencies, or other services and programs within the agency to interested clients and individuals who visit our office.Manage walk-ins, follow-up calls with 24 hours, and manage email inquiries.Coordinate and train volunteer support for call log.Monitor requests and direct them to appropriate team members.Assist with data entry, report generation, and maintenance of program documentationCoordinate program supply inventory and submission of requestsAssist with organizing and maintaining files, records, and document storage systemsProvide backup administrative support by handling mailings, copying, faxing, and scanning as needed.Assist program staff and team members with special projects and tasks as assignedProvide coverage for front desk reception duties as neededContribute to creating a positive, productive, and efficient office environmentConduct client intake via telephone or in-person as needed.Help case managers complete required client files and documentation.Support case management team as needed.Collect required documentation for client aid requests and assemble client aid packets for review.Assist with seasonal projects i.e., adopt a family.

Irvine, California, Us

Creates relationships with new and existing families that leads to customer loyalty and retention.Registers, schedules, takes payments, and problem solves family accounts.Provides exceptional customer service in person and by phone.Demonstrates empathy in interactions with families.Encourages customers to purchase swim lesson packages.Works effectively in a team environment to support achievement of lesson registration goals.Maintains high customer satisfaction ratings based on explicit criteria set by the companyHandles customer concerns, provides appropriate solutions and alternatives, and follows up to ensure resolution.Recommends additional services to customers by understanding their needs.Maintains a clean and safe facility at all times.Boosts morale and helps maintain a positive work environment.Restocks and cleans all restrooms and shower/changing areas.Understands and showcases knowledge in all programs and facilitiesAssists with time sensitive projects by deadlines givenProvides effective rebuttals to customers who are looking to release their lesson schedule.Stays up to date and passes all continual training by the deadlines provided.

• Research and identify grants that match the objectives of the organization.• Develop proposals for matching grants.• Oversee preparation of grant proposals, conduct a final review, and ensure timely submission. • Maintain accurate record of past and present grant opportunities, deadlines, and proposals.• Develop and maintain strong relationships with colleagues and donors.• Respond to funder questions in timely manner.• Plans and oversees campaigns and events to raise money and other kinds of donations for the organization.• Conducts research for key marketing campaigns.• Organizes and archives records and documents. • Makes copies of paperwork and distributes as needed. • Retrieves data and files for other departments and personnel. • Uses alphabetical and numerical systems to organize paper and electronic records documents.• Maintains the donation database by entering new and updated information and preparing source files that they will use in computerized formats.

Chantilly, Va, Us

• Works with business development leadership to define top marketing priorities and build and execute marketing plans accordingly.• Assesses existing plans and develop new plans and execute with agility on all areas related to marketing - corporate branding, corporate marketing, channel marketing, lead gen/demand strategy, product marketing, conferences/trade shows and events, etc. • Implements best marketing practices and proven measurable difference in results. Defines and tracks all program success metrics and measurement. Reports program results and impacts, such as website hits, lead generation and lead funnel increase, and direct or indirect sales and renewal/retention impact. • Recommends changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.• Performs ongoing keyword research including discovery and expansion of keyword opportunities.• Enhances link building and outreach opportunities to increase brand awareness and SEO performance.• Educates and trains team members and ensures that SEO best practices are followed throughout the business.• Consistently evaluates, enhances, and expands marketing program components based on consistency with overall business goals and sales strategy. • Build and maintain corporate and product marketing tools.

Madison, Virginia, Us

• Performed daily tasks relating to the online presence, website & domain management and development.• Created digital and print advertising materials using design software such as InDesign and Photoshop.• Implemented and custom designed Salesforce CRM software to manage client, volunteer, and service dog data. • IT management of all system users, email accounts, and critical data. • PPC advertising management using Google Grants as well as Google Analytics traffic analysis including SEO maintenance and research.• Managed application software, design of donation software pages, and the creation of collateral material for disseminating information about the organization online.• Collected testimonials, videos, and photos to be used for marketing purposes. • Social media management and advertising. Post and promotion of videos, photos, and events on Facebook, Twitter, Instagram, Pinterest, Tumblr, Google My Business, and LinkedIn.• Increased brand awareness and equity through innovative and strategic email marketing and social media marketing. • Email marketing design and list management of over 42,000 subscribers.• Blogging and SEO maintenance.• Wrote and published Press Releases up to four times a month.• Management of HTML forms and submissions.• Collection of data for analytics platforms to create meaningful strategy.• Catalogued and developed customer testimonials and success stories.• Provided competitor analysis and insight to assist marketing and strategy development.

Reston, Va, Us

• Writer, editor, content curator, and manager of company's WordPress blog.• Researched, developed, and managed social marketing campaigns, including Facebook, Twitter, Pinterest, Google+, Tumblr, & Instagram. • Steady social media engagement growth over time with targeted ads and customer interaction.• Brand ambassador and customer service correspondent for the Rewards Program and website search inquiry.• Tracked and monitored Google Adwords & Bing campaigns as well as Analytics traffic.• Balanced monthly budget for AdWords, Bing, and Social Media ads.• Created original and creative content for advertising, email campaigns, and social media.• Built Workflows and Automated Campaigns to cater to unique customer journeys and optimize lead nurturing.• Managed email list of over 35,000 newsletter subscribers.• Assisted in the development of user interfaces and experiences.• Monitored and reported strategic achievements on a weekly basis.• Assisted in the creation and development of the GWP Digital division. Delivering conversions and results with targeted marketing solutions for businesses of all shapes and sizes with data driven marketing solutions.

Us

• Handled implementation of new products and website setup for new customers. Trained customers how to use functions and features of company ecommerce software. • Assisted new customers with the sign up process for merchant and gateway accounts. Registered new customers with Google Analytics.• Answered phones, troubleshoot, performed data entry, and organized product data. Exhibited strong communication and phone skills paired with excellent customer service. • Maintained inventory of selected accounts for thousands of products with various styles and sizes. Kept up current accounts by adding monthly product load to active online stores of anywhere from 100-150 products per month per customer. • Managed and updated social media accounts such as Twitter, Facebook, Tumblr, Pinterest, Blogger accounts for upper level clients. Created ad campaigns to increase company and product visibility. • Designed and edited banners, graphics, and images using Adobe Photoshop. Created coupon codes and custom embedded pages for websites. Participated in operational meetings to discuss project activities and deadlines.

Newport News, Va, Us

• Handled general administrative duties related to company’s business development and media buying functions. • Tracked and documented the daily performance of approximately 30 running external web advertisement campaigns. Calculated monthly invoice totals of approximately $100,000 for external advertisement sales. • Performed online research of potential media partners and corresponded with ad providers through phone and email. • Created new advertisement images and banners using Adobe Photoshop and ImageReady.

Bs, Fine/Studio Arts, Drawing Concentration

Advanced Diploma, Latin