Harrison Maina Email & Phone Number

Kenya

Deliver personalized financial advice to a diverse portfolio of clients, tailoring strategies to meet their unique goals and financial situationsDevelop and execute investment plans for clients, consistently outperforming market benchmarks resulting in increased client retention and referralsAssess and manage risk factors for clients, implementing innovative strategies that have reduced overall portfolio riskFoster long-term client relationships by maintaining regular communication, conducting quarterly reviews, and addressing client concerns promptly, resulting in increase in client satisfaction scoresEducate clients on financial principles, resulting in an increase in client financial literacy and improved decision-making, particularly in retirement and estate planningConsistently exceed sales targets driving an increase in revenue through cross-selling financial products and servicesCollaborate with a team of financial professionals to share bestmpractices and strategies, resulting in improved team performance and knowledge sharingEnsure all client interactions and transactions comply withmindustry regulations, maintaining compliance recordSpearhead the integration of new financial technology tools, streamlining client onboarding and improving the overall client experienceDevelop custom charitable giving plans that maximize tax benefits and social impact, resulting in increase in charitable contribution

Thika

Kenya

Diagnosed and resolved complex hardware and software issues for a diverse client base, achieving first-call resolution rate and reducing downtimeManaged and optimized a network of devices, resulting in improvement in network speed and reliabilitySpearheaded hardware upgrades, increasing system performance and user productivity, resulting in reduction in IT support requestsImplemented robust data security protocols, ensuring zero data breaches during tenure and enhancing client trustIdentified opportunities to streamline IT procurement, leading to reduction in annual technology expenses while maintaining high quality equipment and servicesDeveloped comprehensive IT documentation and knowledge base, enabling efficient issue resolution and reducing average response timesNegotiated contracts and maintained relationships with IT vendors, resulting in cost reduction for software licenses and servicesDesigned and tested disaster recovery plans, ensuring business continuity in case of unforeseen disruptions

Kenya

Expertly diagnosed and repaired hardware and software issues in a timely manner, resulting in customer satisfaction rate and reduction in annual hardware replacement costsPlanned, implemented, and managed network infrastructure for clients, resulting in an average network uptime improvement and seamless operations for businessesSuccessfully recovered critical data from damaged or corrupted storage devices, minimizing data loss and ensuring business continuityImplemented cost-effective hardware and software upgrades, reducing IT expenditure while maintaining high-quality equipment and servicesCreated and maintained detailed IT documentation, enabling efficient troubleshooting and reducing resolution times

Bbit, Business Information Technology, 2Nd Class Upper Division

Diploma In Business Information Technology

Education record