Harrison Miles Email & Phone Number

St. Charles, Il, Us

• Facilitate daily program operations, including coordinating with the outreach team, field staff, and marketing department• Develop and maintain Microsoft Excel spreadsheets and databases for internal tracking/reporting including payments from industry partners, a master store list of over 1,000 active locations, and a qualified product list consisting of over 15,000 SKUs• Prepare presentations for the client, ComEd, as well as internal employees including performance reports, forecasts, and training materials• Create written documents which convey key analytic findings for distribution to internal/external clients, including presentation materials, spreadsheets, and reports• Collaborate with program team members and cross functional teams to support program success• Monitor key performance metrics, including energy savings, budget spend, and safety to proactively resolve issues, recommend solutions, and implement process improvements• Analyze market trends of product seasonality and customer influence as well as energy efficient and electrification technologies to improve program delivery• Deliver in-class program training for new employees, providing them with a complete understanding of the ComEd programs and standard operating procedures to correctly perform job responsibilities and support ComEd• Tracked invoices and worked with manufacturers to resolve rejected payments to meet annual sales and energy savings goals

Downers Grove, Illinois

• Communicated program changes and updates including product price changes and retail additions and omissions with manufacturers ensuring accurate program operation• Coordinated deliveries and maintaining inventory of point of purchase materials as well as timely and accurate distribution to field representatives• Prepared a monthly consumer event schedule for ComEd• Coordinated field visits with field representatives and the ComEd management team• Assisted the field manager and quality assurance quality control staff with organizing and conducting bi-monthly meetings ensuring effective communication between all program staff• Worked with IT developers to enhance the field reporting system allowing field representatives to make accurate decisions and support customers as well as the collection of complete data• Utilized shipping reports to coordinate site visits for field representatives ensuring efficient placement of promotional signage• Assisted program manager with budget allocation and forecasting of annual sales in addition to the drafting of contracts with each industry partner

Greater Chicago Area

As a Commercial Energy Advisor was knowledgeable on the merits of Nicor Gas programs and best practices for installing equipment and verifying energy savings. Primary responsibilities included:•Acted as the technical outreach position working with external customers by answering questions, gathering data, completing field assessments, and creating reports on behalf of Nicor’s commercial and industrial customers•Met with business owners and operators to offer rebates for energy efficient equipment and overall program promotion•Installed simple energy efficient measures such as faucet aerators, low-flow showerheads, pre-rinse spray valves, pipe insulation, and low-flow salon sprayers •Worked with area contractors and customers on program applications•Developed warm leads that other program resources have obtained and creating leads through cold calling and face-to-face marketing

Greater Chicago Area

CLEAResult – Residential Energy Advisor – July 2017 to December 2017As a Residential Energy Advisor acted as a local on-site program and company representative to customers; promoted program image and messaging. Primary responsibilities included:•Conducted residential energy assessments and timely generation and delivery of customer reports•Performed installation of residential energy efficiency upgrades•Interacted with homeowners, answering questions regarding energy efficiency and recommended next steps•Identified and resolved technical problems and issues regarding installation in accordance with client specifications

Greater Chicago Area

Renewable Energy Sales Representative; Provided sales, marketing consulting, and product presentations for Kirkwood’s renewable energy client. Primary responsibilities included:• Provided sales and marketing consulting and product presentations for Kirkwood’s renewable energy client• Interacted with potential customers to convert them from fossil fuels to renewable energy sources• Performed daily in-person interactions with clients resulting in new customer acquisition• Maintained structured work schedule and strict time management routines• Participated in weekly marketing and sales meetings and attended Kirkwood's National Conference

Glenn Ellyn, Illinois

Worked as an intern teaching environmental lessons, assisting with various recycling projects, performing green audits and waste audits for municipalities, coordinated efforts with other non-profits, and built simple electrcity generating windmill to showcase sustainability.

Platteville, Wisconsin

Operated carpet cleaning equipment, cleaned bathrooms, stairwells, water fountains, and collected trash in all open areas and other duties as assigned. Required familiarity with machines and chemicals.

Belmont, Wisconsin

Operated large machinery, lifted and palletized boxes, trained new employees, transported cheese to different areas of the plant, and assisted other factory workers.

Downers Grove, Illinois

Primary duties included inventory textbooks, lifting books / boxes, checking in book orders, numbering books, removing books from classrooms, checking books for damage and other miscellaneous tasks as assigned.