Ruth Harrison Email & Phone Number

Horsham, England, United Kingdom

Horsham, England, United Kingdom

Horsham, England, United Kingdom

London, United Kingdom

Service Design and Transition activities for various clients @ Platform Smart

London

Agile Service Design and Transition

Croydon, United Kingdom

Transition Manager for a number of services as part of a disaggregation programmeResponsible for the transition of Hosting, Networks, Mobile and Application Support Services from a 3rd party to either the in house team or a 3rd party in aggressive timescales

Dunstable / London

Service design and transition lead for Digital services and Supply Chain services Working within Agile and Waterfall methodologies and clear governance stages

London, United Kingdom

Working at a large Hospitality Client in HolbornIntegration project - iPaaSService Design & Modelling, Introduction and Transition activities

Northampton, United Kingdom

*Service Transition Manager for the Network Team, which has included the first major outsource for the organisation to a global telephony and network partner. The full transition design, planning, SIAM and execution was under my remit for the services in hand; Voice, LAN, WAN & Wifi. I continued to transition various network services for Travis Perkins inc.

Various

Full account growth measured against targets for Revenue, TCV and OI, management of account P&L's and overall customer satisfaction.CSC provides a full portfolio of services including Modernisation, Cloud Services, Big Data, Mobility and Integration Solutions. My focus at CSC is within the Retail, Consumer and Hospitality Sector, with specific focus on the.

Welwyn, Herts

Volunteering at Cat Survival Trust in HertfordshireLooking after the welfare of various Wild Cats, Including Snow Leopards, Jaguar, Puma's, Servals, Lynx and various mid to small wild cats.

Full responsibility for new revenue and customer retention. Full commercial responsibility for business area and reporting into the COO and CEO.SPS provide a variety of services to all sectors inc but not limited to; Financial sector, Manufacturing Sector and Retail and Hospitality Sector.Services included;Multichannel CommunicationsDigital SolutionsData.

Client Director for exisiting accounts at PBMS. (Financial Sector & Manufacturing Sector) Responsible for Relationship Management, Contract Management, Retention & Revenue Growth in the accounts.Working closely with Operations Teams who deliver the service and projects to drive innovation and excellence

Integrated Communications Consultancy.Included service design and transition of solutions.Targeted revenue sales with new name clients and existing portfolio Generating pipeline, campaigns, and utilising network to promote RRDTHINK: Consultancy into all sectors in the marketplace.

• Management of key FTSE 100 client
• Management of global service delivery team and transition activities as part of new sales win
• Services in scope, Data Centre Services, Application Support Services, Network Support and Desktop Services
• Key transition of new win into T-Systems Delivery organisation, aligned to Milestone targets, Budget and overall contract terms
• Management of Project Coordinators

Working within the Dynamic Document Services sector of T-Systems. This involves operational management of Warehouse Print, Document management, Multichannel communications and Archiving. All aspects of the printed document are managed within our delivery teams from the image to the final printed and posted document.Management of the demand and service.

I currently work as a Service Manager for T-Sytems on the T-Mobile account. I am the SPOC for the customer within the rating and billing area of their business for both Pre-pay and Post pay services.The role involves financial management of new leads, reporting, escalation management and SLA management to name just a few of my responsibilities.

I worked within Computacenter for 5 years and during that time worked within 3 different roles..I began my career with them in London managing large technical teams working within the financial institutions, media organisations and government offices. We provided the technical resources to carry out anything from 1st Line support through to Project.

Responsible for managing multiple clients across sectors and the full range of services we supplied to them.Full P&L Responsibility, Team management, SLA's, SIPs, Selling into the client additional services.