Senior Shift Lead
Current
Seattle, Washington, United States
- Led a team of dock staff to schedule and train parties of up to 12, totaling 100+ parties a day
- Delegated daily duties of cleaning and preparing boats to a team of 5, maintaining workplace efficiency
- Communicated effectively with 400+ customers each day to increase client retention and satisfaction
- Coordinated precise client scheduling of 16 boat rentals per hour to maximize output and maintain business performance throughout the season