Products & Services Conceptualization, Commercialization and Roll-outs. IT Automation Initiatives & Business Process Optimization. Technical Program & Performance Management

E-Commerce Solutions Build outs, IT automation initiatives, Product Development, Business Process Management, Technical Program & Performance Management

Key Accomplishments• Launch of Mobilink Infinity Project – a WiMAX Broadband Service by Mobilink.• Conceptualization & launch of Value added Products and Services in Broadband Segment.• Infrastructure ConsolidationAs the Head of Product development the responsibilities included:• Product Development & Portfolio Management.• Value Added Product Designing and Management.• Technical Evaluation & Designing of CPEs (Customer Premises Equipment)• WiMax Product Quality Management and Assurance.• Providing Technical Training to Sales/Pre Sales Teams.• Measure and communicate WiMAX project progress against defined targets and objectives by analyzing the statistical data inputs from Technical, Customers Services and IT teams.

Key Accomplishments• Implementation,Standardization and Automation of Processes for technical activities at Network Operations Center for Technical Product Evaluation, Testing, Commissioning of services, Change Management, Inventory & Asset Management, Data Center & Co-location buildups, Inter departmental Communication and Response team processes.• ISO 9001:2000 Certification for Network Operations Center.• F-Root DNS Any cast Server installation in Pakistan with the co ordination of Asia Pacific Network Information Center – APNIC & Internet System Consortium – ISC.• Played Vital Role to establish first Commercial MPLS Backbone in Pakistan.• First Ipv6 Advertisement from Pakistan through CYBERNET Network.As the Senior Manager Network Operations the responsibility includes,• Evaluation, Designing, execution and operations of technical Projects related to core infrastructure of CYBERNET and Key Accounts/Enterprise Customers.• Planning and supervision of tests, inspections and routine maintenance of deployed infrastructure.• Defining the Standard Operating Procedures and Processes for handling day to day 24X7 technical operations country wide.• Documentation related to technical setup and its components as per the defined ISO standards.• Budgeting & Capacity Management.• Vendor Management.• Coordination with infrastructure providers, PTA (Pakistan Telecommunication Authority) and Government Agencies on technical matters.

Key Accomplishments• Topology Designing & Configuration for the Network Components of ISP Setup• Infrastructure Consolidation of 3 Internet Service Providers including the Planning & Execution. • Process formulation, automation and Standardization of the Core Network Management & Provisioning based on Quality Management System ISO 9000 and Best Practices on Telecom Management.• Implementation of Change Management Process for Network Component Configurations.• Played leading role in the development of Data Center and implementation of Operations ProcessesAs the Sr. Network Engineer I was Involved in the following: • Designing, Installation, Configuration & Administration of ISP network components which includes the vendors like Cisco Systems, Foundry Networks, Harmonic, Alcatel, Sun Microsystems, Digiquant, Cache Flow (now Bluecoat Networks) etc.• Solution Designing for Enterprise Customers including LAN, MAN and WAN Networks.• Implementation of Network Management Systems including Cisco Works, RRD Tools, MRTG, and SNMP based tools etc.• Leading the response team for the communication with Saudi Telecom, Internet Exchange (KACST – King Abdul Aziz City of Science & Technology) and RIPE NCC.• ISP Data Center and Co location Management

Installation, Configuration and Management of the network & System components of ISP setup Including :• Configuration and Administration of Cisco Routers for Serial Terminations of customers & upstream providers.• Configuration and Administration of Access Servers for PPP Dial up session Terminations.• Configuration and Administration of Cisco LAN switches• Configuration and Administration of Digital Video Broadcasting equipment for asymmetric internet bandwidth provisioning.• Configuration and Administration of UNIX based services of DNS, WWW servers, Squid Caching Servers, FTP & RADIUS Servers.