Katherine (Katie) H. Email & Phone Number

United States

Phoenix, Arizona, United States

Understand customers' current needs and offer rates and costs for new home loans, whether they are looking to purchase a home or restructure their current loan. Receive referrals from branch associates and refer customers back to their local branch when there is opportunity to offer additional products or services.

Phoenix, Arizona Area

Managed the dynamic relationship between domestic and international Best Western Hotels and Resorts with two major global Online Travel Agencies as a member of the Strategic Partnerships team.

Downers Grove, IL

Due to the dual nature of the organization, my role was divided into two main responsibilities: Visitors Bureau duties included representing hotels and meeting spaces throughout industry events and encourage meetings to be booked within the Village of Downers Grove's unique venues and generate additional overnight stays and restaurant and attraction.

Bolingbrook, IL

Utilized “RecTrac” to register participants in programs.Disseminated district-wide information. Handled cash/payments/credits; opened/closed buildings.Established positive rapport by using tact & discretion with clients, participants, visitors & staff.

Chicago

Worked with hotels throughout Chicago and Minneapolis, guiding them to use all of our available offerings to increase revenue and production at their properties. Also worked with hotels throughout Illinois, Iowa and Indiana.

Chicago, Illinois, United States

Took guests on a 2- or 3-hour tour around Chicago and gave information/education on Chicago along the way...on the coolest machine ever--Segways!

Hoffman Estates, IL

• As a pilot program, managed a territory of 20 Sears stores. Trained associates to set appointments for customers for free in-home estimates for 10 Sears Home Improvement Products & Services (SHIPS).
• Responsible for training “heroes” to train and motivate associates to add this to their routine and generate incremental business for SHIPS.
• Led formal training sessions for associates in every part of store and role-play with associates.

Baraboo, Wisconsin, United States

Interfaced with clients to ensure their trip was everything they expected it to be.

Chicago, Illinois, United States

Worked with Hotel Revenue Managers in the city of Chicago to make sure they were selling individual leisure rates on our site. Augmented their business by managing Hotel/Ticket packages with Broadway In Chicago, The Art Institute of Chicago and the Museum of Science and Industry. Responsible for reporting on the status of leisure travel the bureau brought.

Chicago, Illinois, United States

Assisted Directors to ensure their clients had all information at all times for booking major conventions in metropolitan areas throughout the country for 10-20 years in the future. Worked with clients needing 10-50 rooms on peak with meeting space.

Chicago, Illinois, United States

Answered phones, monitored/ordered office supplies, postage, delivered mail, extra projects whenever assistance was needed.

Chicago

Answered phones, put together presentation materials

Ba, Classical Studies, Business Minor & International Relations Minor

Activities and Societies: Student Senate, American Marketing Association, Swimming & Diving, Tennis, Track Classics Major, Minors in.

Honors High School Diploma, Classics And Classical Languages, Literatures, And Linguistics

Activities and Societies: Tennis, Basketball, Harvard Model Congress Indiana Academic Honors Diploma