Harry Goode, Ba Email and Phone Number

• Generated $1.5M in new revenue through effective sales strategies, account management, andsolution proposals tailored to customers' needs.• Manages time-sensitive legal documents, mitigating risk by adhering to both company policies andprocedures as well as state and federal laws and regulations.• Successfully managed the onboarding and training of over 100 employees using training materials oncompany contracts, editing policies and procedures in .• Grew revenue by 30% YoY through product pricing optimization in 6 months; analytical, riskmanagement and compliance.• Increased customer satisfaction levels by 20% in 6 months through streamlining sales enablementoperations and identifying inefficiencies.• Led integration of analytic and business strategy resulting in a 10% improvement in profitability within6 months.• Increased sales enablement program performance metrics by 20% in 6 months, optimizingoperational efficiency and developing SLAs.

• Grew Recoveries multi-sided talent marketplace revenue by 30% in, leveraging relationships withsenior leadership and external vendors in advancement of marketing strategies and negotiation skills.• Managed 50 customer interactions per day, and educated teams in the department giving detailedand personalized service for charge-off card accounts by leveraging customer advocacy, strongnegotiating, service levels and efficiency.• Consistent top performer among the team and recognized as dedicated peer trainer on negotiationsgenerating a revenue of over $800k in six months.• Obtained initiative and achieved a 20% increase in customer success and sales enablementprograms in 10 weeks through the adoption of new technology and streamlined operations.• Developed an analytical framework to evaluate P&L performance, increasing agility in decisioningand improving ability to measure progress towards business outcomes in 3 months.• Successfully optimized sales enablement operations, resulting in a 10% increase in efficiency in under3 months.