Harry Halstead Email & Phone Number

Betsy Johnson Regional Hospital

Dunn, Nc

Managed all IT for the company, trouble shooting and resolving issues -Designed website -Managed SEO, resulting in additional sales in the Carpet & Upholstery and Salvage -Designed new marketing brochure and business cards-Wrote business advertisements for publication in newspapers-Generated working relationships with insurance companies for fire and water damage and natural disaster work-Increased business profits from $500,000 to $1.2 million dollars annually.-Managed customer relations, was the liaison throughout the rebuilding process of homes.-Established new practices for photographing home owners’ contents, streamlining packing/ unpacking process.

Instrumental in the development of internal processes to ensure complete and accurate data capture during Department of Defense (DoD) ambulatory clinic mapping field site surveys-Managed coordination of mapping field site surveys to capture DoD ambulatory clinic workflow data-Responsible for final quality review of all Department of Defense ambulatory clinic process summary reports and MS Visio process summary maps-Developed expert knowledge of Armed Forces Health Longitudinal Technology Application (AHLTA)-Implemented and provided ILT and OJT for Providers, Nurses, Technicians and Support staff on AHLTA -Mentored Project Manager during Cerner implementation of PharmNet -Designed Integrated Testing Scenarios, Process Map, Methodology and Tools - Failure Resolution Methodology - Failure Reporting Procedure and Form - Retesting Procedure

Member of Services Support Team; provide application, database, and technical support for Horizon Meds Manager pharmacy software and database implementations - Maintain internal issue/defect tracking system supporting over 40 Information Technology Services team members and large customer base - Provide product education and assist in applications setups - Provide Quality Assurance in the area of product testing and deployment during integrations of product in a live environment- Work closely with Research & Development and Product Management teams in the area of technical and product support, and escalation processes during the implementation phases of product implementations in hospital pharmaciesMcKesson, McKesson Information Solutions, Charlotte, NC.Provided consultative and implementation services to new and existing accounts of the Horizon Clinical products. The primary focus on delivering value-added logistical services, materials management, third-party reimbursement support, scheduling, clinical data capture/analysis, billing/cost accountability, and decision support- Installed, trained, and supported nine major hospitals in the installation and implementation of Horizon Clinical products

Established new accounts and provided consultative services to existing accounts. Promote, demo and sell clinical information systems, the Performance Pharmacy Software, MedServ Automated Dispensing Systems and Emar software to Hospitals. Specializing in Acute Care, Long-Term Care and Outpatient services.- Promoted December 2000 to Clinical Product Specialist- Promoted January 2000 to Regional Sales Manager of Medication Management Systems- Develop proposals for key accounts- Negotiate and development of contracts and rebates, demo products- Closed over $400,000 dollars in new sales and system upgrades in 1999 - Assisted in the market growth of our software sales from 3% (1995) of the pharmacy systems sold to 13.3 % in 1997. This brought LifeServ Technology standing up to third in the installed microcomputer based pharmacy systems Planned, directed and coordinated the installation and training for over twenty Hospital sites for Performance Pharmacy Systems - Developed Training and Implementation Guide- Developed the Performance User Manual- Directed training for Product Education Coordinators and Sales personnel in the use of the clinical software applications- Provided Customer Support Services, consultations, training and account management

Senior Manager, 45 Medical Group Hospital, Patrick AFB, FL (United States Air Force, Pharmacy) – Senior NCO in charge of Clinical and Professional Services. He provided professional and paraprofessional aspects of healthcare, clinical management, records administration, quality improvement, and risk management. He monitored and verified that medical peace time and war time readiness status and training of assigned personnel were current. He acted as liaison and Administrative Assistant between Chief of Hospital and all healthcare providers, support, and ancillary services.Senior Pharmaceutical NCO, 45 Medical Group Hospital, Patrick AFB, FL – provided leadership and management for one of the ten busiest Air Force Pharmacies. He directed the dispensing of over 400,000 prescriptions annually. He analyzed workload, planned, and scheduled duty assignments. He was a member of the Hospital's Pharmaceutical Cost Containment and Formulary Team.Senior Pharmacy Enlisted Manager, United States Air Force, Space Command – managed command enlisted pharmacy personnel, resources, equipment, budget, and over 40 technicians. He analyzed job descriptions and requirements.Master Instructor Pharmacy Specialist Course, Sheppard AFB, TX – prepared and wrote lesson plans, training literature, and training aids. He planned and conducted lectures in chemistry, pharmaceutical calculations, anatomy and physiology, and pharmacology. He wrote and administered criterion checks and measurement tests. He also conducted primary counseling sessions.

Ba, Human Resources

• Associates of Arts in HR Administrations, Saint Leo University • Associates of Applied Science, Pharmacy Technology, Community College.

Education record