Harry Hutson Email and Phone Number

Based at the customer site, work with business leads to define and manage business process and technology roadmaps, manage change and implement new ideas effectively within the Customer culture.• During a WMS implementation, implemented processes to reduce backlog and maintain service.• Collaborated for effective packaging fulfillment and packaging return operations.

Collaborated with cross-functional resources to manage customer contractual agreements, establish an enhanced customer relationship, and be a trusted supply chain logistics advisor for enterprise customers who need valued solutions to complex supply chain challenges.• Implemented global customer focused communication process resulting in a 40% decrease in email traffic.• Served as project-lead managing for contractual 4% year over year customer cost improvement initiatives.• Collaborated for multi-year contract renewal for $145M global Enterprise customer.• Managed Enterprise customers with $85M yearly customer spend.

Utilized UPS’ global logistics and technology expertise to propose and implement value-based supply chain solutions that deliver measurable financial gains for UPS customers.• Managed a supply chain optimization project saving over 14% in customer supply chain cost.• Won World of Champion award for top 10% of solutions revenue in the Customer Solutions Group.

Oversaw logistics and technology-based solution projects that focus on customer account retention, penetration and conversion across the UPS Enterprise by collaborating with customers, cross-functional resources and utilizes the Customer Solutions infrastructure to develop and implement solutions.• Led a customer supply chain mapping project saving over 15% in customer supply chain cost with 12 identified initiatives.• Established and implemented companywide supply chain mapping methods and facilitation processes.

• Leads the solutions team in investigation of the best supply chain solution for prospective customers.• Determines project schedule and critical path, identifies project requirements, establishes project budget.• Manages the implementation and transition from solution to operations.

• Created and analyzed distribution cost models. • Prepared supply chain proposals for prospective customers.• Conducted a product returns operation assessment to develop long-term improvements.• Developed a global supply chain distribution strategy. • Supported 3PL sales efforts for the telecommunication, hi-tech and healthcare industries.

• Led strategic supply management assessments.• Conducted a Manugistics’ CompassTM supply chain assessment.• Defined options for future client distribution network strategies.• Assessed operational constraints for existing and new facilities. • Identified and implemented material flow and work center improvements.• Developed concepts and designs for facility re-engineering.• Performed distribution operation assessments.