(Aitken Spence Group of companies)

🔗 Service Contracts & Agreements: Expertly manage service contracts and service agreements to ensure that all facility needs are met efficiently and effectively. Negotiate terms and maintain strong relationships with service providers.🔗 Routine Services & Maintenance: Oversee routine facility services and maintenance activities, ensuring that all operations run smoothly and meet organizational standards. Schedule and monitor regular maintenance tasks to prevent disruptions and maintain facility quality.🔗 Facility Management Ticket Requests: Handle facility management ticket requests promptly, addressing and resolving issues to maintain a comfortable and functional work environment.🔗 Tenancy Agreements: Manage tenancy agreements, ensuring compliance with all relevant regulations. Maintain positive tenant relationships and handle any tenancy-related issues with professionalism.🔗 Routine Payments: Coordinate routine facility management payments, ensuring timely and accurate processing of invoices and payments to vendors and service providers.🔗 Cleaning & Security: Supervise cleaning and security teams to ensure that the facility remains safe, clean, and conducive to productivity. Implement and monitor protocols to maintain high standards of cleanliness and security.🔗 Administrative Support: Provide comprehensive administrative support, including managing documentation, coordinating with various departments, and streamlining facility management processes.🔗 Team Collaboration: Work closely with cross-functional teams to support organizational goals and enhance operational efficiency. Foster a collaborative work environment to drive continuous improvement in facility management practices.Passionate about creating and maintaining facilities that support productivity and well-being. Connect with me to learn more about how I can contribute to your organization.

Human resource Talent and acquisition• Newcomer onboarding NEOP and requirements to be fulfilled within SLA• Job requisitions and interview scheduling for replacements/new hires (Daraz and outsource)• Maintain personal files & all correspondence of employees• Newcomers welcome and ensure a smooth introduction to FF• Provide counseling on policies and proceduresLearning and Development• Headcount update and requirement sharing with FF and HR teams• DOPS full responsibility• Coordinate training with the Learning and Development team for all types of employeesWelfare• Coordinating and Facilitating functions and events •prepare letters & agreements• Total ownership of Workforce Management (WFM) for Daraz Fulfillment center• Managing the leave and attendance process outsource & all correspondence of employees• Generating and Analyzing data to create daily, weekly, monthly, and quarterly reports (Headcounts, etc.) Reward• Monthly HR Manpower bills & payments re-conciliation• Process the payroll• Handling EPF, and ETF registrationGrievance Handling• Escalate HR-related unsolvable issues to HOD• Employee grievance and HR requirement facilitationAdministration • Responsible for all HR & administration activities of Kelaniya Daraz warehouse (KWH) • Supervised, coordinated, and facilitated all matters related to Administration to ensure the company's smooth operation, including stationary, other assets, and company merchandise.• Follow up on repairs and procurements• Summarizing the items requests for TLs and facilitating• Maintaining department-wise items consumption and highlighting excess usage• Compiling campaign requests from TLs for capex and opex and presenting them to the management• sharing transport and additional employee requests that are handled through the procurement team• Escalating any unsolvable procurement task to HOD• Maintaining records of procurement requests and taking ownership of the procurement process

🔗 Signing on new clients and helping them through the onboarding process.🔗 Managing client bank accounts, including opening and closing accounts, and overseeing transactions.🔗 Authorizing and evaluating overdrafts and loans🔗 Handling other transactions, such as writing cashier checks or money orders, when necessary client queries and complaints coordinate with Customer service Department🔗 Checking client CRIB Documents🔗 Credit & Debit Cards File acknowledgement🔗 Files handling & Documentation🔗 Customer Credit & Debit Cards Dispatch & verifications