IT Professional with over 25 years of IT experience and 15 years of IT Operations Management experience in multinational energy service companies. Focused on aligning IT strategy to business strategy, modernizing IT Operations to reduce complexity to improve performance and reliability, reduce cost through standardization, and introduce continuous improvement in skill development and process.Have worked with Enterprise Architecture teams to ensure proper standards are effective and develop standard operating methods to maintain lifecycle phases, reliability, and effective controls for ICOSIT. Experienced in leading Operations to play an important part in the migration of services to Azure and SaaS solutions. In coordination with IT Project Managers, an important part has included the proper documentation of the product, including Work Procedures, Work Instructions and Support Documents that ensure a globally consistent approach when handed to IT Operations.Experienced with standardization of solutions and procedures to make IT Operations streamlined and efficient while ensuring stable and secure service delivery to the business. As part of the IT Leadership Team I have been involved the design and strategy of 3 department reorganizations with the purpose of delivering quality with agility to the business, increasing scope, while keeping headcount at an efficient level.
Listed skills include It Management, Data Center, Disaster Recovery, Windows Server, and 23 others.