Harry Rich Email and Phone Number

Specialize in Moving, transportation and delivery of artwork, antiques and fine furniture.• Manage and oversee key operational functions including sales, marketing, fleet management, logistics, warehousing, dispatch scheduling, packaging and delivery.• Establish and collaborate with designers, decorators and furniture stores.• Function as a solutions seller, aligning all services with clients’ needs and strategic objectives.• Coach, mentor and develop a high performance team.• Create client-focused partnerships and shared accountability for goal attainment.• Retained 95% of acquired accounts by offering value added services.• Establish relationships shipping agencies.• Increased annual sales revenue by 3% to 8% year-over-year.• Researched and monitored management industry and competitor trends.• Used analytics to facilitate positive change and transformation management.

Led a team of 10 drivers and dispatchers, overseeing crucial distribution functions such as inventory planning, routing, scheduling, fleet management, dispatching, bridges, forecasting, and bottom-line P&L. Established collaborative relationships with esteemed clients, including retailers and contractors, prioritizing timeliness and reliability to cultivate and maintain customer loyalty. Utilizing key metrics, Tracked performance against goals, serving as a baseline for continuous improvement. Focused on achieving cost efficiencies, enhancing productivity, promoting lean operations, and driving profitability. Identified opportunities for positive change and transformation within the operational framework.