Responsable du secteur vente et développement.

• Provided service to customers in a busy travel agency, booked flight reservations, tours, hotels, events planner and car rentals. Worked independently in a branch office and then as an outside sales representative.• Consistently ensured delivery of quality customer service vital to growing a loyal clientele base.• Developed social media account by creating, promoting and using social media to plan and promote• Worked closely with Special Events Directors to minimize total event cost based on client's budget guidelines and requirements• Designed timelines, layouts and production schedules to streamline events and increase efficiency.• Provided efficient and professional administrative and clerical service to colleagues; provided excellent customer service to external and internal customers/suppliers.

• Provided service to customers in a busy travel agency, booked flight reservations, tours, hotels, events planner and car rentals. Worked independently in a branch office and then as an outside sales representative.• Consistently ensured delivery of quality customer service vital to growing a loyal clientele base.• Developed social media account by creating, promoting and using social media to plan and promote• Worked closely with Special Events Directors to minimize total event cost based on client's budget guidelines and requirements• Designed timelines, layouts and production schedules to streamline events and increase efficiency.

• Introduced and sold new products to customers.• Successfully contributed to all company sales team product promotions.• Exceeded monthly sales goals and new customer penetration.

• Implemented cost effective training program enhancements with a focus on continuous improvement in personnel protection and safety management.• Streamlined and improved a new performance evaluation system ensuring personnel were being evaluated on day-to-day operations.• Developed a Microsoft Excel shift roster spreadsheet, to better coordinate manpower utilization, which improved staff morale and equal opportunity

During my B.A, I do an internship at the Israel Museum at Jerusalem at the marketing department. There I participate to advertisements of the museum on the futur expostions, the IMTM stand, keeping contact with our tour operator to bring more groups to the museum.