Harry Tamonte Email & Phone Number

Surrey Hills, Victoria, Australia

Optimized cabin operations, ensuring seamless logistics and top-tier maintenance.Coordinated with Hosts using Asana, Slack, and Zoom to streamline communication.Enhanced workflows with tools like Weel, Jotform, and Touchstay, driving operational efficiency.Analyzed data via Google Sheets and Contentful, improving processes.Supported marketing efforts via Braze and Shopify, boosting cabin bookings.

Canada

Delivered comprehensive training to virtual assistants, ensuring campaign success through effective use of Google Office Suite and Zoom.Monitored Client-VA relationships, providing support and maintaining high standards of service.

Massachusetts, United States

Led process improvements with Trello and Notion, enhancing team productivity.Optimized service operations using Vonigo and Power Automate, improving customer retention.Trained staff on new tools with Trainual and OpenPhone, reducing onboarding time.Monitored digital marketing with META Business Suite, increasing engagement.

Birmingham, Alabama, United States

Managed client portfolios with Applied Epic, ensuring high retention.Streamlined digital documentation using Docusign, improving turnaround times.Collaborated cross-functionally using MS Office Suite for efficient project completion.

Canada

Coordinated management tasks, ensuring operational excellence across various air quality projects in Canada.

Parramatta, New South Wales, Australia

Administered operations with Axcelerate and Jivo, improving efficiency.Coordinated marketing via META Business Suite, boosting brand visibility.Managed communications and scheduling with MS Office Suite.

Improved customer experience by integrating BigCommerce, Shipbob, and Aftership.Managed inventory with Cin7, enhancing order accuracy.Collaborated on marketing using Google Suite, driving sales conversions.

Manila, National Capital Region, Philippines

Streamlined e-commerce with Magento, enhancing website performance.Boosted customer service efficiency using Tidio, improving satisfaction.Maintained operational processes with MS Office Suite.

Ncr - National Capital Region, Philippines

Analyzed feedback using Sprinklr and Salesforce, improving user retention.Optimized support workflows with Scout and Bliss.Collaborated on service quality standards with cross-functional teams.

Ncr - National Capital Region, Philippines

Resolved critical and complex incidents involving accidents, altercations, theft, property damage, and account security.Collaborated with Uber partners, riders, and consumers to ensure swift resolution and maintain platform trust.

Ncr - National Capital Region, Philippines

Trained new hires and ensured quality processes were followed.Supported planning, design, and execution of processes, driving quality improvements.

Philippines

Supported the planning, design, and execution of processes for Community Specialist teams.Ensured seamless integration of process updates and changes, enhancing team efficiency and effectiveness.

Maseru, Lesotho

Ensured compliance with health and safety regulations, conducting regular audits.

Maseru, Lesotho

Managed staff and ensured smooth operations, adhering to management directives.

Ficksburg, South Africa

Managed guesthouse operations, ensuring guest satisfaction and efficient services.

Utrecht, South Africa

Managed office documentation, ensuring accurate records and efficient workflow.