Supporting the team to maintain accurate, timely and legible recordsAnswering and dealing with queries via telephone, email, or face to face Taking messages and passing them onto the appropriate member of staffMaintaining the filing systems in line with organisational policies and proceduresOpening post and retrieving filesDiary administrationDeveloping experience on Acturis computer system i.e., creating new client profiles and making amendments to policies

Typing and preparing quotations and invoicesUpdating the company’s work spreadsheetHandling the day-to-day mailAd hoc admin tasks

Assisting customers with any queries in a friendly and helpful mannerCheckout - handling cash and card transactionsDealing with new merchandise and restocking shelves