Head Of Information Technology
Provided Administrative, support and network monitoring.Completed 5439 user support tickets from 2018-2023,Completed estimated 1500 user support tickets from 2014-2028,Management and repair to 700 Student chromebooks.Set up and manage Meraki switches and Access Points.Set up and manage Adobe products across entire organizationSetup and deployment of Jamf automation software and applications.Set up and manage Jamf products across entire organization.Manage and host public student testing servers.Administrate, manage and deploy 2000+ accounts into Google suite.Hardware and software setup for mass streaming including audio setup and support.Hosting live events which include entire audio, video, and streaming setups on multiple occasions.Facilitated remote learning for 800 students and faculty during covid, and moving all students and teachers to remote education for 1.5 years.