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Harish Gupta is listed as Project Management / Operations/ visa and consular services domain expertise. at VFS Global, a with 5261 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at vfsglobal.com and a matched LinkedIn profile for Harish Gupta.
Harish Gupta previously worked as Deputy General Manager Projects at Vfs Global and Country Head at Vfs Singapore. Harish Gupta holds Master Of Science In Business Administration (M.B.A.), Marketing Leadership Amd Innovation, Merit from University Of Liverpool.
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I drive business charters through business development & effective solution deployment by making curiosity work for my clients. I work with the people around me to lead projects and programs, revitalize work environments, and develop long-term, mutually beneficial partnerships. It doesn’t matter what part of the world I’m working in; I use my interpersonal skills to create long-lasting, profitable partnerships. In order to do so, I adjust relationship management strategies to local culture before building on common ground. I find success in what I do because of my goal to keep the customer’s needs as the focal point of every solution development – and surpass them. This is the reason why as a team we successfully retained several competitive contracts and won public tenders including the highly competitive contract ($2M) at VFS Global. The solution we collectively developed surpassed customer expectations by providing the customer with extra space inside the required application centers to promote culture, brands, and the Italy Milan 2015 Expo helping the client to promote the traditional culture of Italy in China. Here are a few examples of how I have led cross-functional teams to success:- Project Management: Worked with various Embassy officials/Diplomats to execute projects like facial and fingerprint Biometrics enrollments. - Change Management: Reduced attrition by 4% and improved work quality by 45% after revamping organizational structure with a senior partner.- Business Development: Brought in business at $1.5M that helped capture 75% of the market share by renting out space at application centersSpecialties: Customer Experience enhancement, Process and Program Management • Business Development • Workflow Improvement • Global Partnership Development • Strategic Planning and execution • Relationship Management • Change Management • Strategic HR Management
Listed skills include Business Development, Management, Operations Management, Team Leadership, and 26 others.
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Mumbai, Maharashtra, India
Currently leading internal infrastructure project rollouts on site in Southern Africa. From initiation to execution, my role involves engaging stakeholders early on , keeping them involved throughout the lifecycle of the project until execution.
Singapore
Ho Chi Minh City
As the Country Head - Vietnam, I led a team through multiple successful solution deployments and drove key operational initiatives. On the promotion fast track, I was previously Regional Transition Manager, Head of Business Development (North Asia), Country Manager (South Korea and Japan), Deputy Task Order Manager (US-GSS-Pacific), and Unit Manager Operations (North China) at VFS Global. One of the largest projects I led the team through was rolling out an end-to-end transition of the New Generation Outsourced Visa Project for UK Visas and Immigration. We deployed 14 new application centers across China, Taiwan, and Hong Kong which met the new project requirements.Other Notable Achievements: - Selected as Deputy Task Order Manager to deploy the US visa process solution that VFS Global won. - Reduced customer complaints from 1 per day to 2 per year after arranging training sessions for front-line staff.- Lowered report signing time from 90 days to 2 days after educating staff on report creation process.- Improved stakeholder relationships by arranging and presenting 4 educational seminars to answer queries.
Seodaemun-Gu, Seoul, Korea
This was one of my most interesting projects. I was selected by the management team to participate in a core team to prepare and submit a response to an extremely competitive bid to the Washington State DOS. I led the project for the ASP AC region. I worked with key stakeholders ( Vendors, employees, clients) to design an amazing solution from the get go and present it to the client. The competition was tough, yet we were awarded the contract. Consequently, i was selected to lead the project for the foreseeable future.
Mumbai Area, India
As the Assistant Manager Operations, I led a team of 40 customer care representatives and team leads for an international airline. I ensured that the SLA’s were being adhered to by maintaining open communication channels with my collaborators on deliverables and issues. As a result of my efforts, I was awarded the Best Team Performance award for two consecutive terms.
Mumbai Area, India
As the Team Leader Operations, I headed the inbound voice operations department for Direct-to-Consumer-Europe project while leading a team of 20 customer service executives. Along with setting up monthly targets and conducting daily briefing sessions, I identified and carried out training programs to enhance employee skills. Additionally, I oversaw recruitment efforts and hired 25 individuals across multiple levels.
Other employees you can reach at vfsglobal.com. View company contacts for 5261 employees →
Jefferson Tiengo
Colleague at Vfs GlobalFarwaniya, Kuwait
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Cailah Sedeman
Colleague at Vfs GlobalCape Town, Western Cape, South Africa
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Enock Dade
Colleague at Vfs GlobalKasoa, Central Region, Ghana
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Taif Ahmed
Colleague at Vfs GlobalRiyadh Region, Saudi Arabia
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Jamilah Mohammad
Colleague at Vfs GlobalSaudi Arabia
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Ribcajit Kaur Raina
Colleague at Vfs GlobalAdelaide, South Australia, Australia
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Stephane Desgrottes
Colleague at Vfs GlobalUnited States
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Arun Kumar
Colleague at Vfs GlobalChandigarh, India
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Md. Ashiqur Rahaman Shovon
Colleague at Vfs GlobalKhilkhet Thana, Dhaka, Bangladesh
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Mamatha Shanmuga Sundaram
Colleague at Vfs GlobalBengaluru, Karnataka, India
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I completed my dissertation on customer value Co-creation by US transnational and multinational firms.
Activities and Societies: Personal and group training. Exercise science, nutrition, general well-being
Quick answers generated from the profile data available on this page.
Harish Gupta works for VFS Global.
Harish Gupta is listed as Project Management / Operations/ visa and consular services domain expertise. at VFS Global.
AeroLeads has found 1 work email signal at @vfsglobal.com for Harish Gupta at VFS Global.
Harish Gupta is based in Mumbai, Maharashtra, India while working with VFS Global.
Harish Gupta has worked for Vfs Global, Vfs Singapore, Ibm Global Process Services, and Goldshield.
Harish Gupta's colleagues at VFS Global include Jefferson Tiengo, Cailah Sedeman, Enock Dade, Taif Ahmed, and Jamilah Mohammad.
You can use AeroLeads to view verified contact signals for Harish Gupta at VFS Global, including work email, phone, and LinkedIn data when available.
Harish Gupta holds Master Of Science In Business Administration (M.B.A.), Marketing Leadership Amd Innovation, Merit from University Of Liverpool.
Harish Gupta is listed with skills including Business Development, Management, Operations Management, Team Leadership, Customer Service, Strategy, Team Management, and Leadership.
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