● Decreased requirements clarification time by 97.5% through mentorship and coaching BAs to use Design Thinking processes, working collaboratively with UX and Solution Architects, up-skilling them on agile and product discovery foundations and setting up guardrails on Jira.● Improved BA skills with 1-to-1 coaching on advanced Discovery techniques and user story techniques.

● Improved Last Mile Sortation by 50% through implementation of scan to sort driver allocation functionality and removing redundant SOPs.● Increased coverage from Riyadh to Nationwide by integrating with aggregation partners.

● Improved cost optimisation by 20% by implementing a multi-3PL network in Singapore with single 3PL handling collections and multiple 3PL handling distribution.● Reduced WIMO by 15%, improved SLA by 60% and increased revenue by 30% by implementing SingPost Tracked Postal to replace Economy Delivery.● Improved First Attempt Success by 15% and increased revenue by 10% by implementing Same Day Delivery in Singapore.● Reduced GTM time by 98% by implementing re-design of AWB for Singapore and Regional markets from 180 templates to just 2.● Completely diminished oversized orders by identifying RCA and collaborated with CX and Engineering to introduce order-to-parcel size business rules.● Rewarded with leadership position to lead other PMs after exceeding quarter milestones performance.● Rewarded with LazStar Award after exceeding annual milestones performance.

● Successfully led a remote engineering team located in Singapore and Indonesia by alignment with product vision and SCRUM to deliver MVP within 30 days and improve speed of delivery by 30%.● Product Owner of a Hub Management System that reduced sortation ine ciencies and admin time spent by 25% with customers in Singapore, Malaysia, and Indonesia

● Improved barcode and QR code scanning times by 300% by improving open source scanning library.● Implemented world’s first Halal ingredients AI..

● Reduced app downtime by 99.999% by migrating the system from PHP monolith to scalable architecture on Golang.● Achieved 100% growth within 6 months meeting company targets.● Increased Halalonclick shareholder value upon merger and acquisition by 10x.

● Reduced app downtime by 70% through the redesign of architecture and switching frameworks from PHP to Golang, and switching from COTs to in-house developed applications.● Launched multiple transport nodes in Malaysia, Indonesia, Hong Kong, Brunei within weeks by providing partners with our own technology.

● Founded ALM Group and led as CEO before merger into iCommerce Asia.● Increased shareholder value upon merger and acquisition to iCommerce Asia by 1000%.● Developed a Product Roadmap for Rezkii, a WooCommerce based Shopify with integrated Logistics systems and executed and launched within 8 months with 20 initial customers.● Developed a mobile ecommerce app for ActionCity generating more than a SGD million revenue and designed the systems from marketplace frontend, backend and logistics with an aggressive timeline of 3 months.

● Launched world’s first Mobile Payment Gateway Aggregator within a timeline of 8 months.● Launched world’s first Singlish Siri with SingTel with an aggressive timeline of 3 months.● Seconded to SyQiC to launch the UK’s leading OTT streaming channel for South Asian diaspora and worked on launching the service with Maxis in Malaysia.

● Designed, developed and implemented 11 complete SDLC projects ranging from WordPress CMS to mobile and SMS appliance integration that includes, National Library Board, TechInAsia, Screenbox, e27.sg, Islamic Religious Council of Singapore, Muslim Converts’ Association of Singapore, Yayasan Mendaki, and Dutch foreign companies like Hoogsterente.nl and Escala.● Designed and developed a location-based halal food platform within 3 months.

● Designed and developed a Customer Relationship Management within 8 weeks.● Designed and developed Technical Issues Ticket Manager within 4 weeks.

● Designed and developed in-house Company Intranet Social Network consisting of Task Manager, Team Calendar, Leave Management in 3 months.● Designed and developed in-house Jobs Portal in 4 weeks.● Improved and enhanced ESPZen & BBAxn platform on an iterative basis.● Restored a client's corrupted SugarCRM database in under 1 hour.● Grew open source support clients by 8x.

● Built and launched my first business in 1 month and humbled by life lessons and hard knocks.● Designed and Developed in-house Content Management System within 6 weeks and deployed to 6 customers