Harry Fishburn Email & Phone Number

Philadelphia, Pennsylvania, United States

• Consult and support legal teams with all technology needs during trials, arbitrations, and legal proceedings.
• Offer strategic ideas to best convey information in a clear and concise manner to the judge and/or jury.
• Build and maintain databases of electronic documents, graphics, animations, video depositions to be displayed during legal proceedings to advocate on behalf of the client.
• Coordinate the setup of audio-visual equipment in court to meet specific presentation needs of the proceeding.
• Provide technical support and troubleshooting for war rooms. Oversee setup of private networks, printers, shared drives, and audio-visual equipment.

Philadelphia, Pennsylvania, United States

• Created an educational toolkit for public implementation and distribution.
• Advised on program strategy in a new partnership with the Free Library of Philadelphia.
• Designed marketing collateral as needed, and updated existing materials for brand consistency.
• Researched programmatic adjustments for a post-Covid learning environment.
• Explored and presented potential funding opportunities and partnerships.
• Composed plan for website revisions and revamp.

• Managed Philly KEYSPOTs, a network of 50+ public computing centers within the city.
• Controlled grant funding for KEYSPOTs and allocated over $90K in grant awards.
• Coordinated with Indego to offer a bike safety and digital literacy series through Canvas LMS.
• Developed an implementation plan to update collateral and enhance program assets.
• Designed strategies to increase capacity, improve services and expand the KEYSPOT network.

• Coordinated a team of Digital Resource Specialists for the Free Library of Philadelphia.
• Managed data collection, inventory, and policy for new technology acquisition.
• Provided both on-site and remote IT support to the community Hot Spot locations.
• Created core digital literacy programming for the computer instructor team.
• Planned and steered roll-out of new public technologies being offered at the Free Library of Philadelphia.
• Maintained other operational duties including - hiring, scheduling, training, supply inventory, social media, and marketing material design.

• Provided 1v1 and group digital literacy training sessions at various Hot Spot computer labs.
• Designed curriculum and tailored instructional material for beginning computer users.
• Managed the E-gadget help desk; a free technical support service for library patrons.
• Oversaw data collection and analysis for the entire Hot Spot program.
• Maintained an online repository of teaching materials for all computer instructors.

Philadelphia, Pennsylvania, United States

• Processed student applications; maintained paper and virtual database.
• Managed accounting activities, directed payments, and prepared outgoing invoices.
• Assisted Director with various clerical and office management tasks.
• Produced standardized reports for the Vietnam office.

Philadelphia, Pennsylvania, United States

• Recruited and coordinated the placement of all volunteers for the Inspire Program.
• Wrote successful development and community grant proposals.
• Created and managed marketing/public relation materials.
• Assisted in long-term strategic planning for program sustainability and scalability.
• Designed a new layout for the website and maintained content.

• Created the necessary pre-departure trip packets for every client.
• Handled all incoming and outgoing mail for the company.
• Accounted for all customer credit card transactions.
• Answered the main phone line and directed calls accordingly.
• Carried out office management duties such as maintenance and office inventory.
• Interviewed and trained company interns.

• Sorted, processed and mailed all advertising invoices.
• Managed the website for the classified section of the newspaper by updating/editing it every week.
• Assisted in large event planning and different means of advertising.
• Updated and organized customer information using Excel.
• Handled calls/emails about problems with on-line postings and upcoming events.

• Independently operated my own stand selling Junior Phillies Club memberships.
• Directed any customer or attendee to where they asked.
• Assisted with creation and organization of membership packets to distribute to customers.
• Developed good communication and social skills when interacting with hundreds of people daily.