Account management role with a focus on the New Zealand market.

Responsible for data migration, training and general on-boarding of partners new to our software. Management of POS processes and KYC.

Customer service role within the Travel Insurance industry.Main responsibilities include:- Resolving inbound claims and general customer inquiries related to all aspects of travel insurance.- Claims administration including CMS and CRM maintenance.- The go to person for complex queries involving PDS interpretation and other customer service processes.- Exceeded sales targets.- Promoting new and existing product options through up selling and cross selling.- Proactively making outbound calls to close warm sales leads.- Secondment assisting with the Independent Disputes Review team with influx of claims related disputes.

- Recruitment based role in a boutique agency recruiting across Wealth Management, Superannuation and the Insurance industry in various locations across Australia.- Candidate management and job fulfilment duties including taking a comprehensive job brief, advertising, research and sourcing candidates, phone and face to face interviewing of candidates, vetting of candidates, preparing candidate summaries, career and interview coaching.- Reference checking, research and sourcing candidates, maintaining a multi-disciplined talent pipeline, phone and face to face interviewing of candidates, vetting of candidates and candidate database management.- Business development duties and the servicing of existing clients. Reverse marketing.- Providing excellent customer service to candidates throughout the application process and during placement.- Achievements include meeting and exceeding sales KPIs, placing a candidate on my first week and regularly making commission.- Member of CRM administration team which included process improvement and customer journey mapping.Company Background:Established in 2009 Ensure Recruitment is the market leading insurance and wealth management specialist in Australasia, placing skilled candidates with market leading clients. We are a boutique agency who pride ourselves on being one step ahead in the market to achieve the best results for both our candidates and clients, thus winning us the BEST Specialist Recruitment Company of the Year at The Recruitment International Australasia Industry Awards 2016. We invest in building strong relationships with candidates in the long-term, not just when they are actively looking to move and maintaining strong professional relationships with our clients alike. My client base included; Australia's big 4 Banks, Investment Banks, mid-tier Lenders, Superannuation companies, National Wealth Management organisations and boutique firms.

Responsible for supporting a team of consultants with recruitment administration and candidate research across the finance, accounting and supply chain sectors.Management of all social media platforms, website and online content.Marketing strategist. Creator of recruitment EDMs targeting new business through mass reverse marketing. Event management. Coordination of a series of seminars and networking events.Company Background:Gaulter Russell Numero recruits accounts payable and receivable administrators, financial and management accountants, CFOs, credit controllers, inventory controllers, demand planners and distribution managers to name a few. Gaulter Russell Numero is unfortunately due to its parent company, Rubicor no longer operating.