Harry James Email & Phone Number

Sydney, New South Wales, Australia

Technical Content Links helps agencies scale their operations and delivery through trusted vendors, suppliers and digital marketing consultants. We offer Australia's first enterprise level white label agency with end-to-end touch points for the agency and client.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

The Online Marketing Gurus exist to make the web simple and profitable for all of our clients, no matter how large or small they may be. OMG focus on delivering a traffic and content focused organic Search Engine Marketing solution for businesses that are serious about Online Marketing. Through strong understanding of our clients’ goals combined with deep technical knowledge of Technical SEO, Online PR and Content Marketing, OMG deliver strong ROI to our clients.OMG work with some of the world's leading brands and have partnered with some of the world's most outstanding consultants to deliver Online Marketing solutions that consistently exceed the expectations of our clients.As COO Harry worked with a team of over 75 delivery staff to deliver 1000's of concurrent SEO, SMM and SEM Campaigns to 650+ concurrent clients. Harry had touch points in major business milestones which enabled growth across all areas of the business to achieve the goals of the directors over 3 years.

Crows Nest

Undertaking operations manager duties to ensure staff were not only performing well within their respective roles, also ensuring they were efficient with their time and managing their client relationships. Taking on different roles in the business when expansion was required and when the business niched down to specific digital marketing activities, I spearheaded the consultation and research into the marketing strategies we would sell and increase revenue of, to enhance growth within the agency.Whilst undertaking managerial duties I was also responsible for my own book of clients and ensured they were well managed and helped to maintain their existing contracts within the business and also re-sign contracts. Assisting them to understand the product suite that was on offer and taking up these opportunities to help assist their growth in digital. I personally undertook higher revenue clients to ensure they were well maintained, all reporting and analysis was communicated to these clients and personally ensured their expectations were met. An escalation point for junior staff members who needed assistance with their book and also helped them to understand the many roles a digital marketer and account manager must understand. A day in this role could compromise of a face to face meeting with a new lead, a phone call to talk through reporting of an existing account, writing a quote for a new digital marketing strategy, assisting staff with complex campaigns, strategizing and scoping SEO/Adwords/SMA Campaigns, working with outsourced and remote contractors to begin projects or review them.

Surry Hills

Crucial is a multi-award winning web & cloud-hosting company helping Australian small businesses with the technical challenges of succeeding ‘online’. The Crucial team believe they can change the world by simplifying technology and the way businesses connect. With thousands of satisfied customers Crucial has helped Australian small businesses succeed online through innovative hosting products and exceptional customer support. Crucial led by an ambitious management team, who continually strive towards setting new benchmarks in service excellence and quality within the hosting industry. Source, identify and leverage every available new business opportunity within the small business market. Creating and maintaining exceptional pipeline management and client relationships. Managing client needs and expectations whilst meeting and exceeding KPI's within a small team. Crucial requires a customer focused approach to client sales and management process, making sure this approach is monitored, ensuring customers are happy with the quality of service received.

Surry Hills

Chargebar is a world first provider of mobile phone charging stations- a place for people to recharge their mobile phone or tablet battery for free when out of home. Each chargebar has a set of cables and covers virtually all handsets and tablets on the market, and works just the same as your regular charger at home. My role at Chargebar was varied over the time of my employment, beginning in an operational role and assisting the event manager I handled dispatch of sales items, coordinated logistics for event hire, procurement of new suppliers, troubleshooting and after sales service. I also worked on the development of new products and developed process's and procedures for new products.I then moved into an Event Sales role while still performing my operational duties. Managing event enquiries and converting leads to sales while also managing logistics and operations for both installation and event hire sides of the business. The duality of the roles proved challenging and provided me with new skills in time management and an understanding of the sales process from enquiry through to delivery.

Diploma, Events Management

High School