Harry "Doug" Keener
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Harry "Doug" Keener Email & Phone Number

Remediation Specialist at McCollister's Technical Services
Location: Johnson City, Tennessee, United States 5 work roles 1 school
1 work email found @mccollisters.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email h****@mccollisters.com
LinkedIn Profile matched
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Current company
McCollister's Technical Services
Role
Remediation Specialist
Location
Johnson City, Tennessee, United States
Company size
10 employees

Who is Harry "Doug" Keener? Overview

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Quick answer

Harry "Doug" Keener is listed as Remediation Specialist at McCollister's Technical Services, a with 10 employees, based in Johnson City, Tennessee, United States. AeroLeads shows a work email signal at mccollisters.com and a matched LinkedIn profile for Harry "Doug" Keener.

Harry "Doug" Keener previously worked as Desktop Support Specialist / Team Subject Matter Expert at Ibm and IT Analyst II at At&T. Harry "Doug" Keener holds Coarsework Towards Computer/Information Technology, Computer/Information Technology from Palm Beach State College.

Company email context

Email format at McCollister's Technical Services

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{first_initial}{last}@mccollisters.com
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AeroLeads found 1 current-domain work email signal for Harry "Doug" Keener. Compare company email patterns before reaching out.

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Profile bio

About Harry "Doug" Keener

Customer-focused professional helping individuals and organizations leverage IT to create value. Recognized for providing outstanding customer service by way of best-in-class onsite and remote assistance. Excellent analytic and communication skills underpin superior ability to translate complex technical jargon into user-friendly concepts and terms as well as develop and deliver insightful trend analysis for leaders. Calm under pressure—demonstrated ability to lead simultaneous urgent projects and provide team leadership and management oversight. Superior ability to drive organizational performance—including technology and process adoption—by mentoring and training others on customer service and issue resolution processes. Expertise includes:• Problem Determination & Root Cause Analysis • Reporting & Documentation• User Acceptance Testing • Troubleshooting • Project Management • Cross-Functional Team Management & Development • Computer Networking

Listed skills include Troubleshooting, Project Management, Management, Vendor Management, and 15 others.

Current workplace

Harry "Doug" Keener's current company

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McCollister's Technical Services
Mccollister'S Technical Services
Remediation Specialist
Johnson City, TN, US
Website
mccollisters.com
Employees
10
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Company profile
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5 roles · 23 years

Harry "Doug" Keener work experience

A career timeline built from the work history available for this profile.

Remediation Specialist

Mccollister'S Technical Services

Johnson City, Tennessee Area

I remediate machines lacking application and security updates. I work closely with internal customers to ensure that their PCs have been properly patched with the latest Microsoft security updates and if necessary remote into these machines to do the install. I also perform virus/malware cleanup should a client become infected.

Desktop Support Specialist / Team Subject Matter Expert

Ibm

Johnson City, Tennessee Area

Resolved customer hardware / software Personal Computer (PC) problem tickets for 600+ onsite users, as well as remote users throughout 7 Southeast States. Provided problem determination and reported root cause for issues. Settled tickets within customer SLA.• Increased process quality by mentoring less experienced/new support techs on troubleshooting issues, support tools and proper administrative paper work completion.• Generated reports in automated and efficient manner by creating report macros in Excel/MS Access, allowing IT Administrative group in reporting on metrics.

Jan 2008 - May 2016

It Analyst Ii

At&T

Johnson City, Tennessee

Provided support on customer hardware / software Personal Computer (PC) problem tickets for 600+ onsite users. Offered hands on support for remote Server Support / Network Operations. Managed IT disaster recovery documents.• Boosted team Service Level performance attainment from 76 to 95% upon joining, then maintaining that 95% by proactively engaging clients to understand their needs and providing every issue personalized care.

2004 - 2008 ~4 yrs
Team & coworkers

Colleagues at McCollister's Technical Services

Other employees you can reach at mccollisters.com. View company contacts for 10 employees →

CW Chy Wagner Chy Wagner Colleague at Mccollister'S Technical ServicesGreater Chicago Area, United States View → HR Heather Reed Heather Reed Colleague at Mccollister'S Technical ServicesWrightstown, New Jersey, United States View → MS Michael Sticlaru Michael Sticlaru Colleague at Mccollister'S Technical ServicesOrangevale, California, United States View → JS John Stahr John Stahr Colleague at Mccollister'S Technical ServicesGalt, California, United States View → RS Ross Sullivan Ross Sullivan Colleague at Mccollister'S Technical ServicesGrand Rapids Metropolitan Area, United States View → JB Jerry Brink Jerry Brink Colleague at Mccollister'S Technical ServicesBurlington, New Jersey, United States View → CS Christopher Southard Christopher Southard Colleague at Mccollister'S Technical ServicesWinchester, Virginia, United States View → JA Jacqueline Ann Jacqueline Ann Colleague at Mccollister'S Technical ServicesBurlington, New Jersey, United States View → CC Carl Carl Carl Carl Colleague at Mccollister'S Technical ServicesMt. Laurel, New Jersey, United States View → BG Bernard Gibson Bernard Gibson Colleague at Mccollister'S Technical ServicesPhiladelphia, Pennsylvania, United States View →
1 education record

Harry "Doug" Keener education

FAQ

Frequently asked questions about Harry "Doug" Keener

Quick answers generated from the profile data available on this page.

What company does Harry "Doug" Keener work for?

Harry "Doug" Keener works for McCollister's Technical Services.

What is Harry "Doug" Keener's role at McCollister's Technical Services?

Harry "Doug" Keener is listed as Remediation Specialist at McCollister's Technical Services.

What is Harry "Doug" Keener's email address?

AeroLeads has found 1 work email signal at @mccollisters.com for Harry "Doug" Keener at McCollister's Technical Services.

Where is Harry "Doug" Keener based?

Harry "Doug" Keener is based in Johnson City, Tennessee, United States while working with McCollister's Technical Services.

What companies has Harry "Doug" Keener worked for?

Harry "Doug" Keener has worked for Mccollister'S Technical Services, Ibm, and At&T.

Who are Harry "Doug" Keener's colleagues at McCollister's Technical Services?

Harry "Doug" Keener's colleagues at McCollister's Technical Services include Chy Wagner, Heather Reed, Michael Sticlaru, John Stahr, and Ross Sullivan.

How can I contact Harry "Doug" Keener?

You can use AeroLeads to view verified contact signals for Harry "Doug" Keener at McCollister's Technical Services, including work email, phone, and LinkedIn data when available.

What schools did Harry "Doug" Keener attend?

Harry "Doug" Keener holds Coarsework Towards Computer/Information Technology, Computer/Information Technology from Palm Beach State College.

What skills is Harry "Doug" Keener known for?

Harry "Doug" Keener is listed with skills including Troubleshooting, Project Management, Management, Vendor Management, Technical Support, Team Leadership, Networking, and Disaster Recovery.

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