Harry Yu Email and Phone Number
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Harry Yu personal email
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A well-seasoned Information Technology Leader with demonstrated success in effective utilization of technology to achieve strategic and tactical business objectives. Adept at pinpointing creative technical solutions. Solid management skills, capable of leading and motivating individuals and teams to greater levels of productivity. Recognized for exceptional organization and communications with a focus on building strong client relationships. My areas of expertise include:• Strategic & Tactical Planning• Risk & Compliance Management• Budget & Cost Controls• Team Building & Mentorship• ITIL Service Management & Optimization• Virtualization & Cloud Technology• Full SDLC with IT Infrastructure• Cisco Network Appliance Management• Network Security Appliance• PCI DSS & Vulnerability Assessments• Microsoft Technology & Linux• POS Systems and Restaurant Technology
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Director Of Information TechnologyOno Hawaiian Bbq Feb 2024 - PresentDiamond Bar, California, Us
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Director Of Information TechnologyThe Coffee Bean & Tea Leaf® Feb 2023 - Sep 2023Singapore, SgLateral transfer to the Coffee Bean & Tea Leaf (CBTL) brand from Jollibee Shared Services. Support all aspects of CBTL IT operations and strategic plans.● Leading and owning CBTL’s store core system (POS, KDS, BackOffice, Payment, 3rd-Party Integration) conversion project. Manage the full project cycle from budget and contract negotiation to development, execution and franchisee support modeling● Reduced in-app gift card reloads service fee by 50% in 2022● Saved $130k in 2023 from store operating cost by implementing 5G technology -
Director, Restaurant TechnologyJollibee Group Of Companies Jun 2021 - Feb 2023PhPrimarily support the Coffee Bean & Tea Leaf (CBTL) brand under Jollibee. Filled as the trusted technology partner for the brand leadership● Recognized by CBTL’s Sr. leadership team for outstanding partnership. Received “Caffeine In Our Cups” award 2022● Recovered $75k credit from POS vendor in 2022. This credit would have been a total● Successfully negotiated a 50% reduction for in-app gift card service fee in 2022 for CBTL -
Director, International ItDine Brands Global May 2018 - Aug 2020Pasadena, California, Us• Developed IT strategy, roadmap, and budget that define the international technology foundation• Delivered cloud-based digital menu board technology to allow International Marketing team to centrally manage international IHOP digital menu• Led the international POS data standardization project. Successfully developed and launched Spanish and International English POS gold database at pilot locations in LATAM and Canadian markets -
Sr. Director, Information TechnologyJohnny Rockets Nov 2015 - Nov 2017Lake Forest, Ca, Us• Contributed to the success of 63 new locations opening in 2016• Evaluated and negotiated with top payment processors for better technology, rates and terms. Led the full project cycle from RFP to implementation resulting in improved payment technology, better service terms and lower transaction rate• Improved HQ network infrastructure and security by implementing Cisco layer-3 switches and Aerohive AP with RADIUS server• Consolidated and improved corporate filing system using Microsoft technology• Reduced IT SG&A by $30k via vendor negotiation, service consolidation, and migration to SaaS model -
It ManagerAmazon.Com, Inc. Dec 2013 - Aug 2015Seattle, Wa, Us• Supported and managed KIVA robotic fulfillment center (ONT3) in Paterson, CA• Supported and managed all Southern California Amazon facilities (two Fulfillment Centers and two Delivery Centers) for three months during leadership downtime• Built and launched 1.3 million sq ft Moreno Valley Fulfillment Center (ONT6) in 2014• Assembled and led the IT team that contributed to the success of ONT6 being #1 volume building for 2015 Prime Day -
Manager Of Information TechnologyFresh Enterprises Llc (Dba Baja Fresh, La Salsa & Canyons Burgers) Sep 2007 - Jun 2013• Successfully converted 150 Baja Fresh stores to PCI DSS compliant in two weeks with a team of four preventing future fines• Modernized corporate network from legacy single NT domain network with Exchange 5.5 to multi-domain network withWindows 2003 and Exchange 2007 with UM (Sept, 2008)• Successfully relocated corporate office from Thousand Oaks, CA (Sept 2008) to Cypress CA, and from Cypress CA (Dec 2011)to Irvine, CA with minimum overhead• Saved 65% of data connection costs by migrating 150 stores T-1 connections to managed business DSL service• Supervised and developed in-house Help Desk system to bridge gaps and improved internal incident management betweencorporate and store locations• Supervised and developed in-house Customer Care reporting system to enhance visibility of customer feedbacks• Saved 35% of overall telecom costs and administrative overheard through negotiating and consolidating voice and manageddata service with new service vendor -
Manager Of Information TechnologyRock-Ola Manufacturing Sep 2005 - Sep 2007• Evaluated and restructured corporate network system with Windows Server 2003 R2 (AD, GPO, DHCP, DNS, and NFS) technology resulted in improved data efficiency, security and file sharing between employees and departments• Evaluated and negotiated new telecom service contract. As a result, reduced 50% recurring telecom cost• Implemented Microsoft Exchange Server 2003 to improve corporate email system capability, availability, reliability, and overall employee collaboration• Enhanced corporate network security and accessibility by implementing SonicWALL firewall, Global VPN, and ViewPoint technologies• Designed and implemented redundant server infrastructure using Microsoft Server technology (Microsoft Windows 2003 and SQL Server 2000) from single Windows 2000 server environment to improve service performance and reduce system downtime and overall impact• Developed IT policies and standard procedures to clarify vague definitions and given employees clear guidelines on utilizing company network and systems• Employee training after new domain system integration. Result in less support calls and better utilization of new system• Created Flash animation and restructure webpage layouts resulted in improved corporate website’s overall UI, appearances and accessibility
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Systems And Network AdministratorOrly International Mar 2003 - Sep 2006Van Nuys, Ca, Us• Researched and negotiated with ISPs. Resulted in faster and more reliable Internet connectivity and 40% cost saving• Rebuilt Linux Server hardware and software, migrated Postfix email system from Sendmail to improve performance, security and reliability• Restructured user permission and grouping to improve security and cut administrative overhead• Unified all workstations to Windows 2000 Professional platform to improve system integrity and reliability• Migrated from Windows 2000 server system to Windows 2003 server system to take advantage of new functionalities and scalability• Migrated from Linux Postfix email system to Exchange 2003 server. Resulted in improved user control and system integrity, better remote email access capability, improved email reliability, cut administrative overhead by 50%.• Implemented Microsoft Routing and Remote Access (RRAS) technology to enable corporate executives’ VPN access• Implemented Veritas Backup Exec server with Exabyte backup library to improve backup and disaster recovery plan’s reliability, flexibility, and scalability• Researched and implemented anti-spam service to eliminate persistent spam e-mail problem• Designed and implemented site-to-site VPN tunneling technology using Microsoft Windows Server 2003 technology to securely connected two office locations. As a result, eliminated expensive dedicated line cost
Harry Yu Skills
Harry Yu Education Details
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California State University, NorthridgeBusiness Administration / Information Systems -
Los Angeles Pierce CollegeComputer Science
Frequently Asked Questions about Harry Yu
What company does Harry Yu work for?
Harry Yu works for Ono Hawaiian Bbq
What is Harry Yu's role at the current company?
Harry Yu's current role is Sr. Information Technology Leader (Vice President, Director, Consultant).
What is Harry Yu's email address?
Harry Yu's email address is h.****@****esh.com
What is Harry Yu's direct phone number?
Harry Yu's direct phone number is (480)-491*****
What schools did Harry Yu attend?
Harry Yu attended California State University, Northridge, Los Angeles Pierce College.
What are some of Harry Yu's interests?
Harry Yu has interest in Leadership, Management, Cooking, Entrepreneurship, Technology, Photography, Music, Business, Philosophy, Movies.
What skills is Harry Yu known for?
Harry Yu has skills like Pos, Disaster Recovery, Microsoft Office, Project Management, Strategic Planning, Budgets, Team Building, It Management, Payment Industry, Team Leadership, Vendor Management, Integration.
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