Harry Longhurst is a University of Birmingham.
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Degree ApprenticeIbm Sep 2023 - May 2024London, England, United Kingdom -
Workload ManagerIbm Jul 2022 - Jul 2023London, England, United KingdomResponsible for managing a team of 16 international engineers throughout the EMEA region and prioritising a queue of cases (ranging from 10-100 a week) raised by global clients.First point of contact for clients and responsible for maintaining contact with them to ensure cases are always progressing with the correct team.Monitor multiple communication channels globally to both ensure maximum productivity of all involved and to ensure support is provided to service requests in a timely… Show more Responsible for managing a team of 16 international engineers throughout the EMEA region and prioritising a queue of cases (ranging from 10-100 a week) raised by global clients.First point of contact for clients and responsible for maintaining contact with them to ensure cases are always progressing with the correct team.Monitor multiple communication channels globally to both ensure maximum productivity of all involved and to ensure support is provided to service requests in a timely manner.Undertaking technical training for IBM’s Maximo product, which has enabled me to understand better how my team works and how they deal with service issues that are raised. Show less -
Front Of HouseEveryone Active - Slm Nov 2021 - Jun 2022Amersham, England, United KingdomWorked front of house as part of a team in a newly opened £36m lifestyle centre, responsible for showing customers around the facility and selling memberships.Worked with a large booking database for the pool, swimming lessons, gym and climbing wall. -
Coding TutorCode Ninjas Mar 2020 - Mar 2022Amersham, England, United KingdomWorked as part of the opening team for a new franchise and helped transition from online learning to in-person learning as lockdown ended.Taught C# to children from ages 5-16 using online games, adapting sessions to keep them interested and engaged.
Harry Longhurst Education Details
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Computer Science -
Applied Digital & Technology Solutions -
A Levels, Maths, Computer Science, Electronics
Frequently Asked Questions about Harry Longhurst
What is Harry Longhurst's role at the current company?
Harry Longhurst's current role is University of Birmingham.
What schools did Harry Longhurst attend?
Harry Longhurst attended University Of Birmingham, Northeastern University London, Dr Challoner's Grammar School.
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