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Harry C Mclaughlin, Cce, Cicp is listed as Process Improvement Manager | Credit Risk Management | Collections Strategy | Team Building | Policy Development | Best Practices Analyst at Continental, based in Charlotte Metro, United States. AeroLeads shows a matched LinkedIn profile for Harry C Mclaughlin, Cce, Cicp.
Harry C Mclaughlin, Cce, Cicp previously worked as Process Improvement Manager at Continental and National Account Credit Manager at Continental. Harry C Mclaughlin, Cce, Cicp holds Bachelor Of Science - Bs, Industrial And Organizational Psychology from University Of North Carolina At Charlotte.
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Getting the most from an organization or a process starts by understanding the needs, the goals, and the resources. I will assist any organization meet their objectives by aligning those three key factors. Over the course of an extensive career, centered around credit risk management, collection strategies, and best practices, I have been blessed to learn from some of the best, and the worst, in business and develop adaptive solutions to fit any industry, any market segment and any challenge. Organizations going through growth or reorganization can benefit from this experience to build new, stronger frameworks for the future of their company. It has been my belief that if you choose the right people with the right heart and mind for your values and mission. Provide them with the right direction and authority to do their very best and trust them to do it that they will rise to your expectations. Provide them with the resources and tools that they need, a sense of ownership in the process and results and lead them from the front, they will exceed any expectations you may have had. Through this management and leadership philosophy, I have been able to drive success in the areas of reduced customer response times, increased cash flow and cash forecast predictability, improved responsiveness to collection efforts, increased customer satisfaction, decreased DSO, decreased past due rates, decreased bad debt, increased bad debt recovery and unprecedented profitability in my credit and collections teams.This success was a result of a skillset unique to many finance areas: Talent recruitment and development, team building - in the way a championship football team is built, Behavior based credit risk management, predictive collection response strategies, high level negotiation skills, work flow optimization, project leadership and management, superlative written and verbal communication, and Problem solving skills using Agile, Lean, and Six Sigma methodologies. To discuss in more details how I might be able to help your organization I can be reached by email at h.c.butch.mclaughlin@gmail.com and welcome the opportunity. I am open to full time opportunities as well as contract/consultant roles.
Listed skills include Leadership, Team Building, Banking, Public Speaking, and 46 others.
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Hanover, De
Train, Coach, Develop team dedicate to supporting the functional the Credit Department. Manage late stage collections, account originations, and develop solutions for optimization of processes and eliminate roadblocks to peak service performance.
Hanover, De
Develop the best possible team and strategy for ensuring performance of accounts receivable through smart credit risk management and vigorous collection strategies. Implementation of advanced dunning and coordinated third party efforts. Deployed account origination process to ensure best possible service levels on new credit applications.
Huntersville, North Carolina, Us
Principal and master instructor of traditional martial arts and personal protection. Established AMA in 2003 in a community center with ten students growing to a peak enrollment of 150 students in 2008. Coach and mentor students of all ages in ways to overcome challenges and achieve personal goals. - Developed and deployed multi-phase instruction method to teaching staff- Mentor students in identifying goals and establishing realistic plans to achieve them. - Conduct seminars and workshops for government, such as the U.S. Attorney’s office
Charlotte, Nc, Us
Analysis of credit management systems, collection strategies for optimization of value stream, workflow, and cash collections. Recruiting, training, and coaching of credit and collections professionals. Development of policy and procedures and change implementation.
Burlington, Ma, Us
Deliver improvement in the areas of customer satisfaction, on-time delivery, customer service response time, and continuous improvement initiatives using Lean management principles.
Burlington, Ma, Us
Optimize and standardize credit risk management and collection strategies between U.S., European, and Asian offices. Bridge building between commercial/sales teams and finance teams to improve DSO, Past due and cash collections in the Americas, Europe, and Asia. Eliminated or reduced impediments to objectives which stand in the way of productivity. Responsible for domestic and international trade receivables and risk management.
Huntersville, Nc, Us
Lead internal operations and policy deployment of the credit department for $5B annual revenue company managing over 100 distribution centers, and thirty credit specialists and managers.
London, Gb
Coached and lead teams of as many as twenty late stage (post charge-off) collectors. Responsible for driving collections to meet individual and team goals.
London, Gb
Assured the smooth acquisition and transition of a recently acquired commercial leasing business. Took over Northeast region previously managed by three individuals and support staff. Reduced losses and increased rate of turn-around on annual reviews.
London, Gb
Employed standard metrics for determination of credit worthiness – debt to income (DTI), loan to value (LTV), credit ratings and history – and render decisions within policy and provide recommendations for exceptions. This was an extremely high-volume time in the industry and as a result developed several improvements to existing processes to reduce turn-around, increase valid approvals, and reduce the need for increased head-count, this resulted in being selected to lead a Process Improvement Team to evaluate all processes within the consumer credit division.
London, Gb
Addressed late stage – post charge-off collections efforts on various consumer credit products (credit cards, personal loans, home & auto loan) through the use of phone calls and standard mail. Skip tracing and investigation of individuals in a pre-internet period.
Contacted debtors by phone for third party collections of consumer debts – NSF checks, utilities, credit card and retail.
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Harry C Mclaughlin, Cce, Cicp works for Continental.
Harry C Mclaughlin, Cce, Cicp is listed as Process Improvement Manager | Credit Risk Management | Collections Strategy | Team Building | Policy Development | Best Practices Analyst at Continental.
Harry C Mclaughlin, Cce, Cicp is based in Charlotte Metro, United States while working with Continental.
Harry C Mclaughlin, Cce, Cicp has worked for Continental, Apex Martial Arts Academy, Fortis Credit Risk Management, Circor International, Inc., and American Tire Distributors.
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Harry C Mclaughlin, Cce, Cicp holds Bachelor Of Science - Bs, Industrial And Organizational Psychology from University Of North Carolina At Charlotte.
Harry C Mclaughlin, Cce, Cicp is listed with skills including Leadership, Team Building, Banking, Public Speaking, Business Relationship Management, Executive Management, Customer Retention, and Portfolio Management.
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