Harry Milkman Email & Phone Number

Springfield, VT, US

VA Medical Center, White River Junction, VT

• Helping to implement the VA’s ITOPS directive to modernize its IT infrastructure
• Team Member, Transformation Support Services (TSS), Booz Allen Hamilton
• Team Member, Office of Information & Technology (OIT), Department of Veterans Affairs

Vermont, United States

• I serve the American Red Cross as both a Disaster Action Team (DAT) member in Southern Vermont and Duty Officer throughout the Northern New England region (VT, NH, ME).
• DAT members respond to local disasters such as home fires and floods, addressing the immediate needs of victims, as well as connecting them to long term recovery services.
• Duty Officers are dispatchers, who confirm damage assessments with the local fire departments, then identify and contact local DAT members to meet clients to provide them with resources.

Windsor, Vermont, United States

• Monitored integrations between sales sources (Lightspeed, Magento, Shopify) and our central accounting system of record (Microsoft Dynamics AX).
• Identified and documented the most common errors, either procedural or programmatic, and how to avoid them.

Windsor, Vermont

• Supported over 200 retail, operations, and manufacturing users of ERP, e-commerce, and POS software, and the systems that connect them

Gloucester, MA

• Managed the online presence of marine conservation, education, and research organization founded by Dr. Roger Payne
• Expanded audience of Facebook followers from 22,000 to 52,000 through strategic, engaging posts and highly targeted advertising

White River Junction, VT

• System Administrator for cloud-based Electronic Health Records (EHR) system serving 6 social service agencies in Vermont.
• Responsibilities included system configuration, troubleshooting, form creation, and SQL report writing.
• Created over 30 custom reports using Pentaho Report Designer to query the underlying Oracle PL/SQL database.
• Extracted, Transformed, and Loaded (ETL) data from legacy accounting and CRM systems into the EHR system
• Wrote PHP scripts and user procedures for converting EHR service history data into payroll timecard upload format

White River Junction, VT

• Managed team of four (2 programmers, System Administrator, and Support Technician), as well as being an individual code and hands-on contributor.
• Responsible for 24/7 server, network and enterprise software uptime.
• Supervised infrastructure transformation from many local servers to a few local VMWare hosts, and ultimately to cloud-based virtual machines.
• Migrated 100 users and their thousands of email messages from an open-source Linux mail server to Office 365.
• Wrote PHP and Python scripts to transform internal service history data into reports required by state and federal agencies, including the Vermont Department of Labor and the Social Security Administration

White River Junction, VT

• Provided onsite and remote technical support to 100 users spread across 5 offices in Vermont

Chester, VT

• Computer manufacture, sales, service and consulting, user training classes, and website creation.
• Provided on-site warranty service for Dell Computer throughout Windsor and Windham Counties in Vermont.

New Canaan, CT And Chester, VT

• User interface design, testing, and documentation for full-text search products on CD and online.
• Acted as liaison between Marketing and Software Development.
• Prototyped NewsBank's first online newspaper database, which has now become their core product.

New York, NY

• Wrote user documentation for H.W. Wilson's CD-ROM and online database products.
• Suggested and designed improvements to the user interface.

New York, NY

Newcom Link/Aline - the online US subsidiary of Nouvel Obs in NYC

New York, NY

New York, NY

Allentown, PA

Data Science & Machine Learning

Ma, Middle Eastern Studies

Ba, Political Science

Activities and Societies: Hillel, Lehigh University