Shift Leader
Weston-Super-Mare, England, United Kingdom
Coordinating the team and being the go-to person for colleagues in the absence of the Store ManagerOpening/closing the store and completing duty coverPrioritising the replenishment of products and point of sale materialsSupporting the Store Manager with new ideas, and to co-ordinate seasonal, community and charity eventsCo-ordinating colleagues, ensuring they deliver daily prioritiesDelivering communication to the team, ensuring they are kept well informedBeing knowledgeable about my store, coordinating others to deliver the practical actions to make improvementsResolving colleague’s queries in the absence of the Store Manager, or escalating these to the Store Manager where appropriateBeing a recognised keyholder for the store, attending alarm call outs where necessary to ensure the safety and security of the storeConducting return to work interviews, and supporting the Store Manager with disciplinary meetingsBuilding meaningful relationships with my Area Manager & People PartnerEnsuring company policies and health and safety routines are followed by the teamDiseminating important information and actions from internal comms to the team