Heading HSE compliant and Ofqual regulated workplace first aid training, health and safety, and fire training courses. Accountable for strategic growth, marketing, recruitment, sales, HR, training and development. Designing bespoke courses for clients to reflect their own branding, literature and cultureKeeping up to speed with first aid and safety laws by attending seminars and workshopsLiaising with trainers, reviewing training requirements and providing practical training supportGenerating engaging content and ensuring that the course content matches employment needsInterfacing with the Health and Safety Executive to determine course content, modules and topicsIdentifying first aid and health and safety risks to diagnose key course areas and subject matterBroad knowledge of policies, regulations, legislation and safe systems of first aid at workDevising and preparing first aid training plans and compiling detailed course literatureDeveloping unique course subject matter and implementing this as a long term training programReviewing training methodologies and making recommendations on my experience.

Organised group sessions, performed training needs analysis and examined course contentTested individual progress and arranged accredited training programmes and qualificationsCo-ordinated courses with company trainers, regional trainers and third party sourcesEncouraged innovative learning solutions to address specific first aid and safety skills gapsSet benchmarks for quality training provision and updated training files, records and correspondenceGathered intelligence, provided customer support, dealt with complaints and processed work flowProcessed bookings, oversaw logistics, offered course dates and locations to suit client needsSetup workshops for personal development spanning all areas of first aid and safety trainingUtilised bespoke materials to encourage positive changes in behaviour, knowledge and skillsExecuted training plans by scheduling courses and dates within budget parametersProvided advice on first aid and safety issues by keeping abreast of industry news and changesMonitored delegate understanding, recommended particular learning paths/track to reach goalsDelivered exceptional client service, generated reports and assisted customers with their journey