Harry Cheng Email & Phone Number

Australia

Sydney, New South Wales, Australia

I am managing IT Infrastructure projects in a client facing role. Driving end to end management of projects covering the deliverables, financials, assessing the risk, managing resources and tracking the projects key milestones.Projects delivered include:Cyber security: Forcepoint proxy, McAfee AV, Symantec AV and Checkpoint uplift/Migration Application deploymentCore switch upgradeTelco link MigrationIT Infrastructure decommission

Managing Worplace & IT infrastructure projects.• Client facing role for end to end projects. • Running multiple projects of various sizes. Projects all managed within budget and within schedule.• IT infrastructure projects include creation of new corporate site, relocation of infrastructure, network security firewalls and property relocation.• Implementing project plan and managing project risk and issues. • Liaising with client and other vendors with technical… Show more Managing Worplace & IT infrastructure projects.• Client facing role for end to end projects. • Running multiple projects of various sizes. Projects all managed within budget and within schedule.• IT infrastructure projects include creation of new corporate site, relocation of infrastructure, network security firewalls and property relocation.• Implementing project plan and managing project risk and issues. • Liaising with client and other vendors with technical resources on creation of high level design and detailed design for projects.• Gathering of requirements, preparation and creation of Statement of Work (SoW) and Project Change Request (PCR). Show less

Managing infrastructure IT projects.• Managed 10 resources throughout the provisioning of over 100 servers in a new environment. • Accurately forecasted the number of hours and associated cost that each resource will consume. Subsequently, monitored the time claimed towards the project.• Chaired joint meetings to discuss the approach to delivering the project as well as any issues/concerns identified• Producing monthly Deliverable Completion Documents (DCD) and weekly timesheets… Show more Managing infrastructure IT projects.• Managed 10 resources throughout the provisioning of over 100 servers in a new environment. • Accurately forecasted the number of hours and associated cost that each resource will consume. Subsequently, monitored the time claimed towards the project.• Chaired joint meetings to discuss the approach to delivering the project as well as any issues/concerns identified• Producing monthly Deliverable Completion Documents (DCD) and weekly timesheets for billing approval• Held status meetings with resources to ensure that all resources are working towards the agreed plan/schedule, identifying potential risks to project Show less

Sydney, Australia

Business Office Westpac/Qantas Account - BillingBusiness Office - Transport account • Managing & Improvement in Transport account onboarding - Managing the migration of onboarding system, saving operational time by 30% and improving usability. • Supporting Project executive in preparing weekly and monthly cadence packs• Attending executive level client governance meetings. Ensuring packs and minutes are released as per agreed time with client. Coordinate punctual and… Show more Business Office Westpac/Qantas Account - BillingBusiness Office - Transport account • Managing & Improvement in Transport account onboarding - Managing the migration of onboarding system, saving operational time by 30% and improving usability. • Supporting Project executive in preparing weekly and monthly cadence packs• Attending executive level client governance meetings. Ensuring packs and minutes are released as per agreed time with client. Coordinate punctual and accurate delivery of several governance packs• Automating and monitoring the shared community between Transport and IBMManagement of risks and issues• Identified and documented the relevant risks associated with the project. If the risks were not resolved, then the issue was managed until closeReporting of Project Status• Produced weekly status reports of the project, achievements, risks and issues, inhibitors and future plans. Show less

Sydney

• Support sales manager and GBP executive with calculations and adjustments to commission achievement• Generating reports, updating systems and supporting distributor sales out reporting

• Promoted to captain • Leading a team of 6 workers each shift, delegating roles to workers • Communicating and Interacting with customers• Assisting customers with general enquiries

• Using communication skills to service customers• Configured and troubleshoot wireless accounts for students and staff• Assisted students with general enquiries• Worked with a team of 5 interns each shift

• Promoted to team leader• Awarded outstanding team leader out of group of 6 leaders• Led a team of 5 volunteer teachers, offering guidance around effective teaching techniques• Taught English to more than 20 students using engaging games to maintain their interest• Constructed and prepared material prior to lessons• Volunteered 4 hours per week over one and a half years

Bcomm/Beng (Commerce & Engineering), Software Engineering, Finance, Information Systems

Activities and Societies: CSESoc, CSE Revue

High School