Harry (Tongjun) Shi Email & Phone Number

Shenzhen, Guangdong, China

Shenzhen, Guangdong, China

• Provided key consumer insights to stakeholders based on analyzed data collected from the industry, market, products and consumers, which helped defined key features on products that generated sales of over ¥10M
• Responsible for the processes of developing and rolling out of several new products at the same time, including communicating with external vendors, engineers, designers and the sales department
• Improved user experience by leading dozens of related tests, examining their results and provided solutions regarding the functions, performance and regulations of various products
• Created product roadmaps by extracting customer insights from the collected customer reviews and customer interviews, which helped the development of two product accessories

Greater Chicago Area

• Analyzed competitors of a new product by gathering and integrating data from multiple sources to optimize product revenue streams
• Assisted formulating marketing strategies to develop potential customers by conducting primary and secondary research on over 100 business units
• Coordinated daily operations across various departments including corporate banking, retail banking and accounting/auditing departments
• Guided over 30 clients daily in completing various forms, maintained orders and answered questions to improve customers lobby experience and reduce customers wait time
• Acquired 5 potential corporate customers and maintained customers relationships when participating in and after the promotion/sales of POS machines

Shenzhen, Guangdong, China

• Led the department to hold the Management College Cup, a video games competition of 200+ applicants by acquiring financial support, constructing WBS, overseeing execution and maintaining project issue logs throughout
• Collaborated with multiple creative and development departments in creating “Zhixingtiandi”, a magazine issued over 1,000 copies for publicity promotion of the Management College

Shenzhen, Guangdong, China

• Boosted contacts input efficiency by 50% through creating QR codes on name cards designed for management team
• Created multimedia content on various channels (OOH, videos, social media), documented and edited cinematography for over 80 events including academic lectures, sports games and galas

Master Of Business Administration (M.B.A.), Operations Management, Management Information System, Entrepreneurship, With Distinction.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Head of IT Dept. in the Student Union of the College of Management

High School