Harsh Bardhan Email and Phone Number

-Responsible for day-to-day operations of client accounts.-Understand client goals, execute strategies to exceed these goals.

Driving business & finance process transformation leveraging technologies like HighRadius- OTC Collections Applications: Leading the project as a product owner intern managing the tool E2E including solution designing, build, integration with SAP & change management- OTC Collections: Played support role in solution designing of the project & user testing/training.- Process excellence: People transformation & customer adoption of industry best practices. - Visualized the same by… Show more Driving business & finance process transformation leveraging technologies like HighRadius- OTC Collections Applications: Leading the project as a product owner intern managing the tool E2E including solution designing, build, integration with SAP & change management- OTC Collections: Played support role in solution designing of the project & user testing/training.- Process excellence: People transformation & customer adoption of industry best practices. - Visualized the same by creating a dashboard. Show less

- Identify high-risk customers with AI-based customer segmentation and customize dunning strategies with AI-recommended actions, promise to pay analysis with automated collections. - Optimize and Scale-up dunning outreach with automated emails, fax and Consolidate customer’s email responses in collection software to eliminate switching platforms. - Obtain real-time visibility into process health metrics (bad debt, DSO, CEI) for effective collections strategies with collection tracking… Show more - Identify high-risk customers with AI-based customer segmentation and customize dunning strategies with AI-recommended actions, promise to pay analysis with automated collections. - Optimize and Scale-up dunning outreach with automated emails, fax and Consolidate customer’s email responses in collection software to eliminate switching platforms. - Obtain real-time visibility into process health metrics (bad debt, DSO, CEI) for effective collections strategies with collection tracking software and Analyze collections calls, strategies with collection management system to suggest course corrections Show less

- Projects inclusive of usage of VMs (Virtual Machines) and peering the Virtual Machines - Creating blob storage and file management systems through storage accounts in the cloud - Exploring the Azure CLI (Command Line Interface) for learning scripting instead of accessing services through the GUI.