Harsh Borar Email & Phone Number

New York, Ny, Us

Ideate and spearhead initiatives to drive strategic growth and operational excellence across the organization, with a laser focus on long-term strategy development and value creation. Manage cross-functional efforts/teams (Sales, Customer Care, Ops Tech, and Customer Experience/CX) and leverage innovative technologies to implement new business concepts resulting in new revenue streams and operational efficiency. Regularly advise VPs, C-Suite and Founder on strategy and business ops.

Seattle, Wa, Us

Spearheaded key business initiatives and digital transformation efforts during a period of rapid organizational change at Amazon. Led strategy development, drove cross-functional collaboration, and aligned stakeholders on strategy to optimize performance. Oversaw creation of scalable, tech-driven solutions that enabled rapid expansion across the NY/NJ delivery network.● Architected data-driven efficiency strategy to reduce inefficiencies by 20K hrs. and yield $2.2M labor cost savings weekly. ● Orchestrated cross-functional alignment for business-critical reporting and key workflows by building strong partnership across multiple senior-level stakeholders across program, PE, finance, S&OP, Ops Engineering, RME programs, and GM’s.● Established multi-pronged mentorship program to enhance leadership development capabilities, scaling program across highest opportunity sites and managers, boosting morale and service level quality across ~20,000 associates● Led strategic planning and execution of tentpole 2022 Prime Week operation, encompassing 21M weekly volume across 5 sites. Employed predictive modeling and real-time analytics to optimize resource allocation, setting region cost record with 2 sites ranked in top 10 out of 73 ARS locations nationally

Seattle, Wa, Us

Leader charged with driving large-scale transformation and strategic growth in a fast-paced, tech-driven environment.● Spearheaded multi-site quality strategy for 40+ facilities, driving network-wide performance improvements, including a 2.7% increase in value-added activity.● Created scalable, tech-centric solutions to support rapid expansion, problem-solving across entire ecosystem and aligning Customer Excellence Systems team on 4 key pillars: product flow, CX, process engineering, and people/partner onboarding.● Launched first-ever "Walker station" concept in NJ, validating its feasibility for critical market expansion in NYC et al.● Designed and implemented comprehensive skills development program for leaders, enhancing capabilities of 400+ senior staff to support new rollouts, launches, and other strategic initiatives.● Co-developed real-time data-driven insights and executive dashboards, improving decision-making and overall efficiency

Seattle, Wa, Us

Architected innovative business models for urban markets, leveraging data-driven insights to drive strategic improvements in performance, efficiency, and customer satisfaction. Achieved highest ramp up curve in company history within 2 months, while leading and coaching the largest department in AR NACF (1M+ sq. ft. facility, 1800+ employees). Developed and implemented crisis management response strategies and COVID-19 solutions across multi-state NE region, ensuring business continuity and stakeholder safety across the entire ecosystem—from internal associates to the customer.

Seattle, Wa, Us

Analyzed Amazon’s fulfillment network’s risk system performance trends and served as advisor to Directors. Engaged key stakeholders from development, operations, and strategy teams to create key project documents including cost analysis, entitlements, and launch risk documents.

Seattle, Wa, Us

Led a team of 6 managers, each with 80+ hourly associates to meet operational targets.Drove all launch playbook activities for Amazon Robotic site (855K M sq ft) allowed timely completion of the building by partnering with cross functional teams such as Project engineer, IT manager, safety manager, and facilities manager. Led a team of 6 managers, each with 80+ hourly associates to meet operational targets. Drove all launch playbook activities for Amazon Robotic site (855K M sq ft) allowed timely completion of the building by partnering with cross functional teams such as Project engineer, IT manager, safety manager, and facilities manager

Seattle, Wa, Us

Successfully partnered with peers and created 10K cubic ft. capacity for single ASIN items and through consolidation removed 200K items creating additional space in prime bins to help reduce IB backlogs.

SBC is an OEM manufacturing company catering to various clients such as Suzuki, Honda, and Newell RubbermaidSteered the company from the on-time delivery rate of ~70% in 2012 to over 95% in 2014 earning the best performing supplier award from a $40B client.Catapulted on-time delivery rate of ~70% (’12) to 95+% (’14) earning best-performing supplier award from a $40B client. Drove customer excellence while delivering $500K in annual savings by revamping key processes of manufacturing group (500 skilled laborers at 5 manufacturing plants), boosting customer satisfaction by 9% and reducing complaint rates by ~7%. Aligned product strategy to client requirements and optimized resources across the organization resulting in growth from 30 products and $9M in revenue to 66 products and $15M in revenue in 2 years. Expanded financial acumen and provided system process expertise to guide business plan and forecast development, cost center planning, allocation of overhead and SG&A to product lines, variance analysis and product line P&L reports.

Mumbai, Maharashtra, In

Samara Capital is an India focused private equity firm.Designed dynamic financial model, defining key metrics that accurately captured impact of new sales-generating initiatives. Conducted market analysis across Asia/Africa to capture product trends; identified $4M high-growth investment opportunity.

Gurgaon, Haryana, In

Mba, Finance & Investments

Bachelor Of Engineering - Be, Mechanical