Harsh Carvalho Email & Phone Number

"A highly successful Business Development & Operations Management professional with a consistent record of achievement, excellent inter personal skills and considerable experience in professionally designing, delivering and evaluating various training solutions.Specializing in Training and Development with proven multi-tasking organizational abilities. I have been involved in Learning and Development for the last 6 years gaining exposure to many businesses and training methodologies.Involved in implementing Learner Management Systems and e-learning tools mostly for high tech communication companies, specializing in Organization Management, Personal Admin, Payroll Benefits Compensation, Time Management, Success Factors, developing and delivering material Training Strategy."Skills and Abilities:-Management:I have trained, supported the HR Head, as well as managed the internal recruiters who we hire on contracts and Permanent Employment. As the manager I focus on developing their skills by identifying competencies required for their current and future development, I do this by carrying out weekly one-to-ones for updates and to discuss their on-going workload, recommend in-house training as well as conduct staff appraisal interviews on a yearly basis.Employee Relations:I act as a trusted business partner and coach to management on a full range of HR issues including absence management, disciplinary, grievance, performance management, redundancies and settlement agreements. I focus on providing proactive solutions that help promote a positive working environment.Teamwork and Collaboration:As a head of the Business Development team I also work closely with our colleagues always contributing to the implementation of new initiatives, sharing best practices and supporting other members of the team where additional help may be required.Recruitment:I have successfully implemented a recruitment drive which in turn has made savings to our overall recruitment costs, I have done this by encouraging our employees to refer other professionals within their network to join our business by introducing a internal referral friend scheme. I have also used our social media platform LinkedIn, to help promote our business using various marketing techniques to help attract the best talent.InterestI take great interest in learning more about the HR & Business Development profession in various forms by attending seminars, and network at events to be able to share ideas and knowledge in this field.