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Harsh Devda is listed as Passionate BPO Industry Agent Dedicated to Delivering Exceptional Customer Experiences at TaskUs, a with 7511 employees, based in Indore, Madhya Pradesh, India. AeroLeads shows a matched LinkedIn profile for Harsh Devda.
Harsh Devda previously worked as Support Specialist at Taskus and Customer Care Executive at Teleperformance. Harsh Devda holds Bachelor Of Engineering - Be, Information Technology from Medi-Caps Institute Of Technology & Management Rau, Indore.
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With 5 years in the BPO sector, I bring a proven track record of delivering exceptional customer service and driving process improvements. My expertise spans handling diverse customer inquiries, resolving complex issues, and enhancing operational efficiency. I excel in creating positive customer experiences, maintaining high-quality standards, and working collaboratively with cross-functional teams.Key Skills:Issue Resolution & Problem-SolvingProcess Improvement & Quality Assurance
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Indore, Madhya Pradesh, India
Address and resolve issues riders face, such as problems with the app, delivery challenges, or payment discrepancies. Provide guidance on best practices, route optimization, and troubleshooting common problems. Offer immediate help and support during deliveries, including handling urgent or critical issues.Log and document chat interactions accurately, including any actions taken or follow-up required.
Indore, Madhya Pradesh, India
I will handle a variety of customer inquiries and issues through phone calls. These inquiries could range from order status updates to product information requests and complaints.Offering technical support for navigating the app, troubleshooting errors, and guiding users through various features.Adhering to security protocols and ensuring customer data confidentiality while handling sensitive information.QA professionals monitor calls, and interactions between agents and customers to ensure adherence to scripts, policies, and quality standards.Provide feedback to agents based on evaluations, highlighting areas for improvement and reinforcing best practices through coaching sessions.Assist in designing and updating training materials and conducting training sessions for new hires or ongoing skill development.
Indore Tehsil, Madhya Pradesh, India
I am responsible to processing transactions that occur through IVR system and updating records ensuring data accuracy and security.I am responsible is to ensure compliance with company standards.I am responsible is to ensure quality with company standards.
Indore, Madhya Pradesh, India
I am responsible to handing customer inquiries and resolving issue over call.Resolving customer complaints regarding transactions, account issues, technical problems, etc., in a timely manner.Providing prompt and courteous responses to customer inquiries via phone, email, or chat.Offering technical support for navigating the app, troubleshooting errors, and guiding users through various features.Verifying transactions, investigating discrepancies, and ensuring transactions are processed correctly.Adhering to security protocols and ensuring customer data confidentiality while handling sensitive information.
Other employees you can reach at taskus.com. View company contacts for 7511 employees →
Rajni Meena
Colleague at TaskusIndore, Madhya Pradesh, India
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KV
Kirti Verma
Colleague at TaskusDelhi, India
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JD
Jenica Dumag
Colleague at TaskusCalabarzon, Philippines
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Irene Garcia
Colleague at TaskusCalabarzon, Philippines
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JY
Jan Ylbert Liceralde
Colleague at TaskusPhilippines
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SG
Sushila Gurung
Colleague at TaskusKathmandu, Bāgmatī, Nepal
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Ador Adrian G.
Colleague at TaskusSan Jose Del Monte, Central Luzon, Philippines
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KG
Kelvin Garingalao
Colleague at TaskusMakati, National Capital Region, Philippines
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Dolly Munshi
Colleague at TaskusIndore, Madhya Pradesh, India
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Erwin Monte
Colleague at TaskusBacoor, Calabarzon, Philippines
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The curriculum aims to develop analytical skills, logical reasoning, and a strong understanding of mathematical principles, preparing.
Quick answers generated from the profile data available on this page.
Harsh Devda works for TaskUs.
Harsh Devda is listed as Passionate BPO Industry Agent Dedicated to Delivering Exceptional Customer Experiences at TaskUs.
Harsh Devda is based in Indore, Madhya Pradesh, India while working with TaskUs.
Harsh Devda has worked for Taskus, Teleperformance, and Continuum Global Solutions.
Harsh Devda's colleagues at TaskUs include Rajni Meena, Kirti Verma, Jenica Dumag, Irene Garcia, and Jan Ylbert Liceralde.
You can use AeroLeads to view verified contact signals for Harsh Devda at TaskUs, including work email, phone, and LinkedIn data when available.
Harsh Devda holds Bachelor Of Engineering - Be, Information Technology from Medi-Caps Institute Of Technology & Management Rau, Indore.
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