•Worked with business stakeholders, other SMEs to assess current capabilities, understand high-level business requirements and conducting walk-through sessions to Scrum teams•Built Features, User Stories in collaboration with the scrum team and maintained team backlog with priorities, using JIRA•Perform gap analysis between client’s current IT environment and end users who will be actually using the ERP/CRM applications.•Planed and prioritized product feature backlog and development for the product.

•Gathered, documented and presented operational data & requirements from key stakeholders including the sales team, client pool, upper and mid-management•Worked with business stakeholders and product owners applying analytical skills to understand and develop requirements and user stories stemming from product roadmaps•Implemented Google AdWords strategy which increased customer aquations by 15%•Responsibilities include leading business requirement definition, translation of business requirement into SFDC terminology, and service cloud solution design review to ensure business requirement fulfilment

•Thorough analysis of Business Requirements, Functional Specifications and Design Specifications.•Drove product life cycle, shaping product to meeting international compliance and features to operate globally•Used big data analytics for critical data-driven decisions for supply chain success•Created UML Models such as Use Case Diagrams, Activity Diagrams and Flow Diagrams using MS Visio. Documented the Business Requirement Document (BRD) and the Requirement traceability matrix.•Developed Business Process Flow Diagrams in Visio, identified critical points which were creating issues•Gathered AS-IS information by following the concerned Stakeholders in their day-to-day activities, studied their operations behavior