.Performed Primary and Secondary research on Brand Identity projects.Designed and implemented social media strategy to align with business goals.Set specific objectives and report on ROI with Performance Marketing.Ideate and Quality Control engaging content daily..Collaborated with other teams, like Finance, Media Management and Content, to ensure brand consistency..Communicated with followers, responded to queries promptly and monitored customer reviews..Oversee social media accounts’ design..Suggested and implemented new features to develop brand awareness, like promotions and competitions.Drove Organic Engagement and Follower count from 3.8K to 32K in a span of 9 months

.Performed research on current benchmark trends and audience preferences.Designed and implemented social media strategy to align with business goals.Set specific objectives and report on ROI with Performance Marketing.Ideate and Quality Control engaging content daily..Monitor SEO and web traffic metrics..Collaborated with other teams, like Finance, Media Management and Content, to ensure brand consistency..Communicated with followers, responded to queries promptly and monitored customer reviews..Oversee social media accounts’ design..Suggested and implemented new features to develop brand awareness, like promotions and competitions

Oversee multiple social media accounts.Develops engaging, creative, innovative content for regularly scheduled posts, which engages audiences and promotesbrand-focused messages.Coordinates social media messaging with advertising departments, brand managers, and online reputation managementteams.Audits and analyses social media presences, including digital advertising costs and returnsAnalyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, orother brand messages.Monitors and develops reports on competitor activity within social media spaces.

Understood various brands' social media accounts and posts content.Brainstorms campaign ideas with the Creative Director.Monitor various social media platforms such as Facebook, Instagram, LinkedIn and Twitter.Analyzed analytics to gauge and understand the success of campaigns.Understand the overall concept of the brand, customer, product goals, and all other aspects of service.Engage with clients with senior personnel and provide service.Provide suggestions to management for improving customer experience on social platforms and internal processes whenasked.Learn and become proficient in internal software systems.Assist in creating performance reports.

Manage a large volume of inbound calls, emails, and chats with knowledge and efficiencyIdentify and address customer needs with a goal of complete satisfactionProvide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of Toronto Hydro products to customersFollow company communications guidelines and procedures under minimal supervisionRecommend improvements to processes for improved company efficiency

•Planned, implemented, and managed individual marketing and sales plans for GTA neighbourhoods.•Utilized human relations, communication, and negotiation skills to market and sell home security systems, home internet, home television, and home telephone services.•Responsible for identifying client needs while researching ways to improve the quality of their Rogers Ignite services.•Effective at finding cost-saving options for new customers, often reducing their costs by as much as 55%.•Met and most often exceeded monthly sales goals by 5 - 10%.

•Address Customer Service inquiries in a timely and professional fashion ensuring accurate information is being communicated.•Maintaining the front desk in a clean and organized manner•Maintained communication between a site’s staff and the management to ensure timely action taken•Ensured all duties and protocols of a Security Personal being handled in the correct manner

•Researching and identifying potential partnerships•Reaching out to current partners and developing new opportunities•Helping to shape the marketing strategy of new program areas

•Maintaining and development of the content on all social media platforms•Reposting and generating more followers and likes for the Exposure of the brand•Inputs in the development of content for all its social media platforms•SEO Management and Google Analytics for www.hoppingchef.com

•Maintaining and refreshment of the content on all social media platforms•Reposting and Adding more followers for the Exposure of the brand•Inputs in the development of content for all its social media platform•SEO Management and Google Analytics for www.bigboystoys.in