Harsh Gupta Email & Phone Number

New York, Ny, Us

Bentonville, Arkansas, Us

Walmart Data Ventures

Bentonville, Arkansas, Us

Store Vision Services (SVS) under Walmart Global Tech - Leveraging Computer Vision (CV) and AI based solutions to enhance customer experiences.

Boston, Ma, Us

Led implementation of automated customer onboarding and approval to reduce “go-live” time by 90%.Implemented 5 metrics to track organic growth and issues of marketplace sellers, lowering analysis time-to-action.

Singapore, Singapore, Sg

Led an internet SaaS product which demonstrated an ability to save additional 15% energy in buildings using statistics and a novel algorithm; responsible for technical direction and KPIs with cross-functional teams.Spearheaded vision and sales go-to-market strategy for new region, received senior leadership buy-in.Overhauled marketing and advertisement strategy with sales team to increase install-base by 50%.Persuaded team of engineers in multiple functional areas to revamp processes and new product development workflows, implemented weekly sprints with agile methodologies – established improved product lifecycle management.Promoted 4 products using conception to launch strategic product roadmap to enter luxury hotels.

Singapore, Singapore, Sg

Inspired cross-functional team and pioneered processes for user research, insights generation, coordinated project goals.Designed and facilitated performance and usability studies with 20 users and 15 customers in the US.User-first approach to ingesting customer feedback; translated needs and problems into steps and coordinated collaborative implementation that led to an increase in product Net Promoter Score of 100% over 4 months.Built customer journey maps, identified, and addressed opportunity gaps leading to a 75% reduction in support calls. Overhauled all product designs to move from B2B to B2C, designed and influenced end-to-end user experience (e-commerce ordering process, packaging, training, customer service, customer feedback workflows, software UI/UX).

Singapore, Singapore, Sg

Pioneered and patented an innovative world-changing automated desktop 3D printing solution and the first product globally to combine all processes to produce dental products like implants. Executed entire development lifecycle from concept to launch.

Performed detailed industry/company analysis both quantitative and qualitative using mainly the top-down approach.News analysis along with publicly available information to generate current market research reports. Identified key drivers and scenarios to adhere to the key portfolio management framework.Created detailed financial models and pitch decks for equity analysis and valuation for target companies and competitors, leading to investments of $20m.Projects (Companies/Industries Analyzed):Retirement Villages/Aged Healthcare - Ryman Healthcare, SummersetFlavors and Fragrances - Givaudan, SymriseTravel/IT - Amadeus, Sabre, TravelportVitamins - GNC, VitaminShoppeGaming - Melco Crown, Wynn Macau, Sands ChinaIT Services - Infosys, TCS, Cognizant, WiproFinancial Institutions - DBS

Singapore, Sg

Management Consulting - Business TransformationsProject in the procurement team for analyses of software contracts for a major bank to look for future financial exposure due to exponential increase in customer base. Analyzed a total of 70 contracts and recommended which contracts had future financial exposure, after analyzing the software and customer base of the respective contracts.Project in the operations and strategy team for corporate restructuring of the organization of a major client, to reduce operating costs and also to improve their processes. Used time estimate survey methodology to analyze 400 employees, and used the data to analyze company functions and performance related to their finances. Benchmarked the analyzed data with the industry average and recommended a high level future restructuring plan for the next 2 years, showing $3.2 million savings annually.

London, England, Gb

R&D to improve the efficiency of the manufacturing process of Fan Blades for plane engines.Project Lead for experimenting with new manufacturing process improvement that lead to significant cost savings.My findings resulted in me filing a patent with the company.

Welwyn Garden City, Hertfordshire, Gb

Project to determine whether buying trucks rather than renting would be more beneficial for long term transportation of wholesale goods.Considered fixed costs (rent or cost of capital) and variable costs (various running costs) for analysis and comparison.Proved that in a period of five years, buying would be 20% cheaper than renting considering all the costs.

Master'S Degree, Engineering, Design, Management

Master'S Degree, Enigneering Management

Bachelor Of Engineering (B.Eng.) (Hons.), Mechanical Engineering