Harsh Kaura Email & Phone Number

Mohali District, India

Chandigarh, India

Client Relationship Management: Acted as the primary point of contact for our most important clients. I excelled in building and maintaining robust, long-lasting relationships. By deeply understanding our client's strategic goals, challenges, and pain points, I was able to offer tailored solutions that consistently drove client success.Account Planning and Strategy: I took charge of developing strategic account plans for our critical clients. These plans outlined clear objectives, growth opportunities, and actionable steps for each account. My collaboration with cross-functional teams ensured the effective execution of these account strategies.Sales and Revenue Generation: My role demanded a sharp focus on revenue growth. I consistently identified upselling and cross-selling opportunities within our existing accounts, contributing significantly to our bottom line. Additionally, I closely collaborated with our sales team to identify and pursue new business opportunities, actively participating in various business development efforts.Contract Management: I was responsible for managing contract negotiations, renewals, and pricing discussions with clients. My approach ensured that contracts were aligned with both client needs and our company's objectives, fostering mutually beneficial agreements.Customer Satisfaction: Maintaining high levels of customer satisfaction was a top priority. I proactively addressed client issues and concerns, ensuring their needs were met promptly. Regular client reviews and feedback sessions allowed me to stay in tune with evolving client needs, ensuring their ongoing satisfaction.Reporting and Analysis: Part of my role involved monitoring account performance and providing regular reports to senior management. I diligently analyzed data and trends, identifying areas for improvement and presenting actionable insights that informed strategic decisions.Client

Chandigarh Area, India

Post Graduate Diploma In Computer Applications, Computer Science, 85

Bachelor Of Commerce - Bcom, Marketing