Harsh Kumar Khattar Email and Phone Number

Prime responsibility is handling MIS related to P & L, systems, softwares, manpower & seats. Currently handling a team of 4 direct reportees to look after the day to day operations related to MIS. Planning the monthly, quarterly, half-yearly & yearly P & L (topline/bottomline) for 3 business units, while analyzing & presenting data in actionable form.

Primary responsibilities included mainatining data of Noida city, and onboarding new customers in the form of societies for SAAS platform of Visitor management system & ERP system, with the help of 15 reportees. Along with onboarding of new customers, the responsibilities included stabilizing the old & new customers as per company's criteria, while ensuring seamless services to the customers, through relationship maintenance while increasing the company's portfolio by upselling services provided by the company.

Headed the CRM department, while ensuring timely dues collection along with handling premium self-funding customers. The role included planning the revenue collection along with negotiating with the channel partners & customers.

Volunteered in the education department, where activities involved coordinating at block level to ensure data collection for monitoring & evaluation toolkit preparation by interns. Translated all of their curriculum from Hindi to English for funders. Additionally, I gave voice of the founder, Mr. Sanjit Bunker Roy, in a video, which went internationally.

The primary role was to prepare abstracts of engineering patents of foreign languages (viz. German, Japanese, US, Chinese, Korean & English) while following special set of instructions from client Thomson & Reuters. I was handling patent abstracting of topmost difficult German language patents as per industry. Attended a lot workshops on management training to sharpen the management skills.