I am a BBA aspirant Customer Care executive with an experience of 2 years in customer handling and team management,Product Executive & Order and Shipment Executive | March 2022CAR IQ Technology { Pune, Maharashtra) - present• Worked as a Customer problem assistant and provided on calls/Mailsolution with a magnificent satisfactory rate.• Trained for 2 months for dealing with the customer as a customer care agent.Team Leader | June 2021 - March 2022Techno task Business solutions Pvt. Ltd"• Working as the team Leader (TL) in Meesho customer support and online solutions. Accountable for handling senior callbacks and the escalatedmails.• Responsible for resolving issues in the process of customer service and tracking the procedure to achieve the given target with 100% goalachlevementina civen cimme.• Assigned with assisting the agents team to supervise the quality of workand ook after their performanceCustomer ExecutiveVERTEX Solutions pvt.It| December 2019 - January 2021• Worked as a Customer problem assistant and provided on call solution with a magnificent satisfactory rate.• trained for 2 months for dealing with the customer as a customer care agent