AeroLeads people directory · profile
Harsh Narula Email & Phone Number
MD and Group Head, Customer Experience and Business Transformation
at
DBS Bank
1 work email found
@dbs.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
MD and Group Head, Customer Experience and Business Transformation
Location
Singapore, Singapore, Singapore
Company size
Who is Harsh Narula? Overview
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Quick answer
Harsh Narula is listed as MD and Group Head, Customer Experience and Business Transformation at DBS Bank, a company with 33361 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at dbs.com and a matched LinkedIn profile for Harsh Narula.
Harsh Narula previously worked as MD & Group Head, Customer Experience and Business Transformation at Dbs Bank and MD & Group Head, Platform, Analytics and Surveillance, Legal & Compliance at Dbs Bank. Harsh Narula holds Data, Data Monetisation Strategy from Mit Sloan School Of Management.
Company email context
Email format at DBS Bank
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{first}{last}@dbs.com
89% confidence
AeroLeads found 1 current-domain work email signal for Harsh Narula. Compare company email patterns before reaching out.
Profile bio
About Harsh Narula
Experienced Banking & Financial Services professional with 25+ yrs work experience across financial services industry across - GE Money, Citibank, Barclays, ANZ and now working with DBS Bank. International exposure to over 30 markets mostly in Emerging economies across Asia Pacific, Indian Ocean, Africa, Russia, UAE and UK (work location based out of India, Dubai, London and Singapore). Experience across Country, Regional and Group roles.An IBF fellow and a Six Sigma Black Belt professional with functional experience across Retail and Institutional Banking across Consumer Digital & Branch banking, Risk function - Credit & Collections, Legal & Compliance function, Core Operations, Customer Experience, Technology program delivery including Digital platforms and Process are-engineering & strategic planning functions.Large scale experiences - Defining Strategy/Target Operating Model, People Leadership & cultural integration and Customer and Financial results oriented
Listed skills include Change Management, Retail Banking, Credit Cards, Six Sigma, and 4 others.
Current workplace
Harsh Narula's current company
Company context helps verify the profile and gives searchers a useful next step.
Dbs Bank
11 roles
Harsh Narula work experience
A career timeline built from the work history available for this profile.
Md & Group Head, Customer Experience And Business Transformation
Current
Jan 2024 - Present
Md & Group Head, Platform, Analytics And Surveillance, Legal & Compliance
Platform strategy & execution.Data Analytics and Innovation. Digital Transformation projects Data Driven Operating Model - DDOMStrategic Uplift of AML/CFT program. Scams management / Anti Fraud preventionFinancial Crime Surveillance
Feb 2018 - Dec 2023
Regional Head Of Operations, Retail Banking And Wealth, Asia
Manage & Oversee Operations for Retail Banking and Wealth for ANZ Bank in across 9 countries in Asia with over 1200+ employees working across Operations function including Branch Banking Operations, Credit Operations including Collections and Core Servicing operations - Cards, Loans, Liability & Wealth Operations to support business objectives of positive.
Feb 2016 - Feb 2018
Regional Operations Integration Head, (Anz-Dbs Retail & Wealth Asia
Led the Operations work stream for ANZ-DBS Retail Asia Integration program across 5 countries - Singapore, Hong Kong, China, Taiwan & Indonesia.
Oct 2016 - Jan 2018
Regional Head - Branch Banking And Digital (Ebusiness) Operations, Retail Banking & Wealth, Apac
Oct 2013 - Feb 2016
Director - Customer Experience & Operations, Uk & Emerging Markets
Dec 2007 - Sep 2013
Head- Process Re-Engineering, Nri Banking, India
Aug 2006 - Nov 2007
Six Sigma Quality Black Belt
Apr 2004 - Aug 2006
Credit Underwriting Analyst/Manager
Jun 1999 - Mar 2004
Management Associate
Sep 1998 - May 1999
4 education records
Harsh Narula education
Data, Data Monetisation Strategy
Mit Sloan School Of Management
Leading And Managing Globally, Business Administration And Management, General
Yale School Of Management
Post Graduate In Business Administration, Marketing Management
All India Management Association (Aima)
Gbs, Graduate In Business Studies
Apeejay School Of Management
FAQ
Frequently asked questions about Harsh Narula
Quick answers generated from the profile data available on this page.
What company does Harsh Narula work for?
Harsh Narula works for DBS Bank.
What is Harsh Narula's role at DBS Bank?
Harsh Narula is listed as MD and Group Head, Customer Experience and Business Transformation at DBS Bank.
What is Harsh Narula's email address?
AeroLeads has found 1 work email signal at @dbs.com for Harsh Narula at DBS Bank.
Where is Harsh Narula based?
Harsh Narula is based in Singapore, Singapore, Singapore while working with DBS Bank.
What companies has Harsh Narula worked for?
Harsh Narula has worked for Dbs Bank, Anz, Barclays, Citi, and Ge Money.
How can I contact Harsh Narula?
You can use AeroLeads to view verified contact signals for Harsh Narula at DBS Bank, including work email, phone, and LinkedIn data when available.
What schools did Harsh Narula attend?
Harsh Narula holds Data, Data Monetisation Strategy from Mit Sloan School Of Management.
What skills is Harsh Narula known for?
Harsh Narula is listed with skills including Change Management, Retail Banking, Credit Cards, Six Sigma, Operational Excellence, Financial Services, Customer Experience, and Banking.
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