Record and Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger- Responsible for Accounts Payable and Account Receivable processing, following up and collection- Accounts Receivable - invoicing customers and collecting on overdue accounts- Maintain general ledgers and prepare financial statements- Preparation of HST returns and other regulatory requirements- Process Payroll (includes Union Dues and Benefits)- Performing bank and credit card reconciliations- Other duties: month end reporting, audit support, budgeting support etc.

- Record and Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger- Responsible for Accounts Payable and Account Receivable processing, following up and collection- Accounts Receivable - invoicing customers and collecting on overdue accounts- Maintain general ledgers and prepare financial statements- Preparation of HST returns and other regulatory requirements- Process Payroll (includes Union Dues and Benefits)- Performing bank and credit card reconciliations- Other duties: month end reporting, audit support, budgeting support etc.

- Diffuse and resolve various volatile customer situations while maintaining the balance between the interests of the company and customer satisfaction- Resolve an average of 120 inquiries in any given week, dealing with all types of inquiries including billing issues, schedules, product information queries, and numerous other matters.- Meet performance targets in all areas such as speed, accuracy, volume, customer satisfaction, and issue resolution.- Taking orders & up-sell company products to customers and meet target sale conversions- Takes calls and listens to client concerns regarding their order.- Handles customer complaints regarding billing, payments, etc.- Record actions taken and modifications done during the phone transaction- Coordinate between various stores and manager for resolving the issue.- Maintain core values and professionalism to serve customer.

- Greeting the student for the course they require assistance required and build time management schedule for student.- Provide one to one or small group of 8 students tutoring to students.- Managed student appointment and basic administrative duties needed.- Participated in tutor training session as instructed by senior learning strategist.- Understanding and interpretation of student behavior and problem faced with maintaining confidential.- Building strategy and feedback for the queries as well as updating as per the changing requirement and providing motivation for the course.- Worked with the instructor for providing feedback and difficulty faced by the student for course - Receive positive feedback from students and referrals.- Guidance for assignments and project for various factor considering the current market condition.

- Prepared accounting and financial documents electronically / manually for full business cycle- Assets management, account payable, expenses management and account receivable management for billing to collection/payment and accounting for new as well as existing client with accuracy.- Intermediate and overlook for issue resolution occurred during the accounting, taxation and auditing matters.- Reporting any discrepancy to the supervisor and attend meeting for the finalization and scrutiny of client’s Financial Statement. - Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any discrepancies.- Performed internal & external audit of various client enterprises along with creating report and summarize the data.- Filled direct tax return for 500 clients (companies, trust and individual) annually and indirect tax returns of 45 client’s monthly basis as well as advice for foreign taxation matter considering DTAA.- Lead and managed a project for integration of new tax act and accounting for 30 clients.- Worked on the various ERP software for accounting like SAP, tally, etc. - Leading and Managing team for accounting, auditing and taxation assignments.- Represented client for assessment at various government department levels.- Generating and analysis of Report generated through SAP.ERP for various Financial Institution.