Harsh Rathod

Harsh Rathod Email and Phone Number

Senior Technical Support Engineer @ Dell Technologies
Toronto, ON, CA
Harsh Rathod's Location
Greater Toronto Area, Canada, Canada
About Harsh Rathod

As a Quality Assurance Tester and Technical Support Specialist, I bring a track record of excellence in software testing and end-user assistance. My experience includes diagnosing and resolving desktop-related issues, setting up and configuring hardware and software, and maintaining accurate documentation of technical issues and solutions. With strong leadership and collaboration skills honed through peer tutoring at St. Lawrence College, I excel in guiding others and fostering a collaborative work environment. I am passionate about leveraging my skills and experiences to drive innovation and contribute positively to your organization's success. With a commitment to continuous learning and a proactive approach to problem-solving, I am confident in my ability to make a meaningful impact in any role I undertake.

Harsh Rathod's Current Company Details
Dell Technologies

Dell Technologies

View
Senior Technical Support Engineer
Toronto, ON, CA
Employees:
128606
Harsh Rathod Work Experience Details
  • Dell Technologies
    Senior Technical Support Engineer
    Dell Technologies
    Toronto, On, Ca
  • Dell Technologies
    Technical Support Engineer
    Dell Technologies Sep 2024 - Present
    Ontario, Canada
  • Ontario Ministry Of Health
    Qa Automation Engineer
    Ontario Ministry Of Health May 2021 - May 2024
    Kingston, Ontario, Canada
    Specialized in automation testing methodologies, leveraging Selenium WebDriver extensively. Developed and implemented robust MVC pattern-based testing frameworks, reducing script development time by 30%. Proficient in Data-Driven Testing with Selenium WebDriver, TestNG, and JDBC Connections for data handling from over 50 property and XML files. Designed and implemented Selenium WebDriver automation frameworks for smoke and regression test suites. Used Java and TestNG for scripting, and Maven for building over 15 WebDriver projects. Integrated with Jenkins for automated nightly test runs, ensuring seamless Continuous Integration. Implemented Behavior-Driven Development (BDD) using Cucumber, enhancing collaboration and test coverage. Parameterized test cases using different annotations, optimizing script execution. Developed UI and API automated scripts to facilitate comprehensive regression testing. Implemented Page Object Model automation framework with Java, Selenium WebDriver, and Cucumber. Validated services and performed Regression testing using Selenium WebDriver on new builds. Utilized Postman for API testing, ensuring thorough validation and Continuous Integration. Proficient in writing automated test scripts using XPath, and working with assertions like Schema Compliance and SOAP responses. Executed SQL queries to verify data integrity in Oracle supporting tables and cubes. Collaborated with developers, business analysts, and project managers to define requirements and test cases. Environment: Java, Selenium WebDriver, TestNG, Maven, Eclipse, Postman, Jenkins, Cucumber, SOAP UI, XML, XPath, SQL, Oracle, MS Word, MS Excel, Windows, Cognos.
  • Whites Grocery
    Manager
    Whites Grocery Sep 2022 - Dec 2022
    Gananoque, Ontario, Canada
    I was responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The duties included motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.
  • St. Lawrence College
    Peer Tutor
    St. Lawrence College Sep 2019 - Dec 2022
    Kingston, Ontario, Canada
    Mentored and guided students in diverse educational settings, employing innovative teaching techniques resulting in a 30% increase in overall student engagement and a 20% improvement in academic performance. Assisted students with different languages like C#, C++, Java, HTML, CSS, JavaScript, jQuery, Bootstrap, SQL, etc.

Harsh Rathod Education Details

Frequently Asked Questions about Harsh Rathod

What company does Harsh Rathod work for?

Harsh Rathod works for Dell Technologies

What is Harsh Rathod's role at the current company?

Harsh Rathod's current role is Senior Technical Support Engineer.

What schools did Harsh Rathod attend?

Harsh Rathod attended St. Lawrence College.

Who are Harsh Rathod's colleagues?

Harsh Rathod's colleagues are Jerome Solomon, Todd Lambert, Shivaji Gopichand, Sujit Sahoo, Bill Fink, Aneesraza A Mulla, Brian Kennedy.

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